Magic Menu & Stories for Shopify

Magic Menu & Stories

Build Icons based Attractive Navigation Menu & Product Stories

Rating

4.3

feedback

74

Reviews

chart

#2,601

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    12%
  • Less than a month
    24%
  • Less than a year
    54%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting its resemblance to Instagram story timelines, ease of installation, valuable features, and excellent customer support. Users appreciate the free plan and the helpfulness of the support team in resolving issues quickly. However, there are some negative reviews mentioning slow loading times, error messages, and lack of response from customer service, leading to frustration and uninstallation of the app. Overall, the app seems to be user-friendly, visually appealing, and beneficial for enhancing the mobile experience on Shopify stores.

Highlights

Positive feedback on the app's resemblance to Instagram story timelines, ease of installation, valuable features, and excellent customer support.
Negative reviews mentioning slow loading times, error messages, and lack of response from customer service, leading to frustration and uninstallation of the app.

Rating Breakdown

  • 5
    91% (67 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (2 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 4, 2024

App is great. It really look like Insta story timeline, circles are big enough and most important part it is free. Support removed their trustmark so everything is perfect.

Store

Ewla

Using app

--

Total reviews

14

Average rating

5.0

5 / 5 Share

July 11, 2024

Great app. Easy to install. Customer service has been excellent

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 5, 2024

La experiencia con esta aplicación fue extremadamente decepcionante y frustrante. Después de intentarlo varias veces, no logramos hacer que funcionara correctamente en ningún momento; en su lugar, solo recibimos mensajes de error constantes. Esto nos llevó a intentar contactar con el servicio de asistencia en dos ocasiones distintas, esperando una solución o al menos una respuesta que nunca llegó. Después de dos días de espera sin recibir ningún tipo de ayuda, no nos quedó más opción que desinstalar la aplicación por completo. Es desconcertante cómo esta aplicación ha recibido tantas críticas positivas, ya que nuestra experiencia fue todo lo contrario. La falta de funcionalidad básica y el servicio al cliente ineficaz hicieron de nuestro tiempo con esta aplicación una verdadera pérdida. En lugar de mejorar nuestra experiencia, solo logró generar frustración y una pérdida de tiempo considerable.

Using app

31 minutes

Total reviews

3

Average rating

3.3

Developer Reply

Hola, lamento las molestias. No recibimos ninguna comunicación sobre el problema a través de chat en vivo, correo electrónico o ticket de soporte. Estamos comprometidos a proporcionar la resolución más temprana de todo tipo de problemas. Habría sido útil que se hubiera comunicado con nosotros en lugar de hacer reseñas falsas. Todavía estamos abiertos a resolver cualquier problema que enfrente. Simplemente comuníquese con nosotros a través del chat en vivo o envíenos un correo electrónico a [email protected]

5 / 5 Share

June 11, 2024

I never leave reviews for app either but this one is inexpensive, the features that are included now are valuable. Customer Support is outstanding never had an agent still here there ...

Store

Amour

Using app

3 months

Total reviews

5

Average rating

5.0

2 / 5 Share

April 12, 2024

This app has potential however it is just so slow at loading. The images take a good 3/4 seconds to load after the website has fully loaded giving a negative impression on customers. Please can this be fixed, otherwise would rate 5 stars.

Using app

About 1 month

Total reviews

2

Average rating

3.5

All reviews

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