Rating

4.6

feedback

47

Reviews

chart

#3,289

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    15%
  • Less than a year
    68%
  • More than a year
    2%

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the customer service, mentioning quick responses and helpful support staff. Users appreciated the ease of setup and integration, with some highlighting the variety of products available and the ability to customize designs. Additionally, the organic and natural aspect of the soaps received high praise, with users expressing satisfaction with the quality and scents of the products. However, there were negative reviews regarding slow communication, unresponsive support, and issues with pricing discrepancies and packaging quality. Some users also mentioned challenges with app functionality and difficulties in getting timely responses to queries.

Highlights

Positive customer service and quick responses
Ease of setup and integration
Variety of organic products and customization
Challenges with slow communication and unresponsive support
Issues with pricing and packaging quality

Rating Breakdown

  • 5
    94% (44 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 29, 2024

I had issues with their product as soon as I added it to my cart on my store. I reached out to their support multiple times and even requested a refund, but no one responded. Honestly, it feels no different than a scam.

Store

BLISSAL

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

I can't find a message from you - oh no!! My phone number is +1 (866) 217-1477 and I am going to use your contact form on your website to send you a message. https://gyazo.com/bb4bf73a0d49fa56052b5a91b323a0f7

5 / 5 Share

Feb. 19, 2024

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

The customer service is really great with this group! I received an email & a call right away when I messaged with a technical question. Kiril was very helpful, patient, & answered all of my questions.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review!! Looking forward to working with your new store and getting those soap bar orders shipped to customers!! (。♥‿♥。) - Kyo, Canada

5 / 5 Share

Feb. 4, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more