Rating

4.6

feedback

47

Reviews

chart

#2,528

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    15%
  • Less than a year
    68%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the customer service, mentioning quick responses to technical questions and helpful support staff. Users also appreciated the ease of setup and integration, as well as the quality and variety of products offered. The customizable designs and organic nature of the soaps were highlighted as major selling points. However, on the negative side, some users reported issues with slow communication, unresponsive support, and discrepancies in pricing. One user even described their experience as feeling like a scam due to lack of response and problems with the product.

Highlights

Positive customer service and quick responses
Ease of setup and integration
Quality and variety of products
Customizable designs and organic nature of soaps
Issues with slow communication and unresponsive support

Rating Breakdown

  • 5
    94% (44 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 29, 2024

I had issues with their product as soon as I added it to my cart on my store. I reached out to their support multiple times and even requested a refund, but no one responded. Honestly, it feels no different than a scam.

Store

BLISSAL

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

I can't find a message from you - oh no!! My phone number is +1 (866) 217-1477 and I am going to use your contact form on your website to send you a message. https://gyazo.com/bb4bf73a0d49fa56052b5a91b323a0f7

5 / 5 Share

Feb. 19, 2024

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

The customer service is really great with this group! I received an email & a call right away when I messaged with a technical question. Kiril was very helpful, patient, & answered all of my questions.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review!! Looking forward to working with your new store and getting those soap bar orders shipped to customers!! (。♥‿♥。) - Kyo, Canada

5 / 5 Share

Feb. 4, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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