Magic | Dropship Organic Soaps
Dropshop organic Canadian soaps with custom product designs.
Rating
4.6
feedback
47
chart
#4,029
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
11%
-
Less than a month
15%
-
Less than a year
68%
-
More than a year
2%
Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the excellent customer service provided by the app developers, mentioning quick responses to queries and helpful assistance. Users also appreciated the ease of setup and integration of the app, highlighting its user-friendly interface and the quality of the organic soap products offered. Additionally, the customizable designs and branding options were well-received, with users expressing satisfaction with the packaging and overall product quality. However, there were negative reviews regarding slow communication and unresponsive support, leading to frustration and disappointment for some users. Issues with pricing discrepancies and packaging quality were also mentioned, raising concerns about the app's reliability and transparency.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 29, 2024
I had issues with their product as soon as I added it to my cart on my store. I reached out to their support multiple times and even requested a refund, but no one responded. Honestly, it feels no different than a scam.
I can't find a message from you - oh no!! My phone number is +1 (866) 217-1477 and I am going to use your contact form on your website to send you a message. https://gyazo.com/bb4bf73a0d49fa56052b5a91b323a0f7
Feb. 10, 2024
Feb. 4, 2024
The customer service is really great with this group! I received an email & a call right away when I messaged with a technical question. Kiril was very helpful, patient, & answered all of my questions.
Thank you for the review!! Looking forward to working with your new store and getting those soap bar orders shipped to customers!! (｡♥‿♥｡) - Kyo, Canada
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more