
Magic | Dropship Organic Soaps
Dropshop organic Canadian soaps with custom product designs.
Rating
3.5
feedback
9
chart
#4,561
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the excellent customer service provided by the app's team, mentioning quick responses to queries and helpful assistance. Users also appreciated the ease of setup and integration, with some highlighting the wide selection of products available. Additionally, the organic and natural aspect of the soaps was well-received, with customers expressing satisfaction with the quality and scents of the products. However, there were negative reviews mentioning issues with product functionality, slow communication from support, and discrepancies in pricing and advertised features. Some users also expressed dissatisfaction with the packaging quality and lack of response to inquiries.
Highlights
Rating Breakdown
All reviews
Oct. 29, 2024
I had issues with their product as soon as I added it to my cart on my store. I reached out to their support multiple times and even requested a refund, but no one responded. Honestly, it feels no different than a scam.
I can't find a message from you - oh no!! My phone number is +1 (866) 217-1477 and I am going to use your contact form on your website to send you a message. https://gyazo.com/bb4bf73a0d49fa56052b5a91b323a0f7
Feb. 10, 2024
Feb. 4, 2024
The customer service is really great with this group! I received an email & a call right away when I messaged with a technical question. Kiril was very helpful, patient, & answered all of my questions.
Thank you for the review!! Looking forward to working with your new store and getting those soap bar orders shipped to customers!! (。♥‿♥。) - Kyo, Canada
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