
Magic | Dropship Organic Soaps
Dropshop organic Canadian soaps with custom product designs.
Rating
4.4
feedback
47
chart
#4,306
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the customer service, ease of setup, and the quality of the products. Customers appreciated the quick responses from the support team, the helpfulness of the staff, and the simplicity of integrating the app into their stores. The organic and natural aspect of the soaps was also highlighted as a major selling point, with users expressing satisfaction with the scents and packaging. Additionally, the customizable designs and branding options were well-received, making it easy for merchants to create a unique identity for their products. On the negative side, some users reported issues with the product itself, slow communication from the support team, and discrepancies in pricing. There were complaints about unresponsive customer service, difficulties in getting refunds, and concerns about the accuracy of product information. Some users also mentioned problems with the packaging and artwork, indicating a need for improvement in this area.
Highlights
Rating Breakdown
All reviews
Oct. 29, 2024
I had issues with their product as soon as I added it to my cart on my store. I reached out to their support multiple times and even requested a refund, but no one responded. Honestly, it feels no different than a scam.
I can't find a message from you - oh no!! My phone number is +1 (866) 217-1477 and I am going to use your contact form on your website to send you a message. https://gyazo.com/bb4bf73a0d49fa56052b5a91b323a0f7
Feb. 10, 2024
Feb. 4, 2024
The customer service is really great with this group! I received an email & a call right away when I messaged with a technical question. Kiril was very helpful, patient, & answered all of my questions.
Thank you for the review!! Looking forward to working with your new store and getting those soap bar orders shipped to customers!! (。♥‿♥。) - Kyo, Canada
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