Rating

3.5

feedback

9

Reviews

chart

#4,561

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    56%
  • Less than a month
    78%
  • Less than a year
    356%
  • More than a year
    11%

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the excellent customer service provided by the app's team, mentioning quick responses to queries and helpful assistance. Users also appreciated the ease of setup and integration, with some highlighting the wide selection of products available. Additionally, the organic and natural aspect of the soaps was well-received, with customers expressing satisfaction with the quality and scents of the products. However, there were negative reviews mentioning issues with product functionality, slow communication from support, and discrepancies in pricing and advertised features. Some users also expressed dissatisfaction with the packaging quality and lack of response to inquiries.

Highlights

Positive customer service and quick responses
Ease of setup and integration
Wide selection of organic products
Quality and scents of the soaps
Issues with product functionality and slow communication

Rating Breakdown

  • 5
    489% (44 ratings)
  • 4
    11% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 29, 2024

I had issues with their product as soon as I added it to my cart on my store. I reached out to their support multiple times and even requested a refund, but no one responded. Honestly, it feels no different than a scam.

Store

BLISSAL

Using app

--

Total reviews

4

Average rating

4.0

Developer Reply

I can't find a message from you - oh no!! My phone number is +1 (866) 217-1477 and I am going to use your contact form on your website to send you a message. https://gyazo.com/bb4bf73a0d49fa56052b5a91b323a0f7

5 / 5 Share

Feb. 19, 2024

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2024

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

The customer service is really great with this group! I received an email & a call right away when I messaged with a technical question. Kiril was very helpful, patient, & answered all of my questions.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review!! Looking forward to working with your new store and getting those soap bar orders shipped to customers!! (。♥‿♥。) - Kyo, Canada

5 / 5 Share

Feb. 4, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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