Magical Custom Fields & Upload
Add Custom Fields, File Upload & Upsells to Personalize Orders
Rating
5.0
feedback
72
chart
#792
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
24%
-
Less than a month
51%
-
Less than a year
17%
-
More than a year
8%
Reviews Summary
The Magical Form Fields app has received overwhelmingly positive reviews from users, with many praising the ease of setup and the excellent customer support provided by the team. Users highlighted the app's ability to streamline custom orders, add value to their stores, and improve order flow. The customer service was consistently described as fast, helpful, and responsive, with team members like Kyle, Stephen, Jeff, and John receiving specific mentions for their exceptional assistance. Users also appreciated the app's functionality in collecting additional data, managing custom fields, and enhancing product pages. However, some users noted limitations such as the lack of support for certain file types and the need for more advanced customization options like duplicating fields.
Highlights
Review RSS Feed
All reviews
Feb. 20, 2026
I installed Magical Form Fields to test for a fairly specific use case involving multiple image uploads and a short video upload per order. The app itself is easy to set up, integrates well with Shopify products, and the core functionality for image/document uploads works smoothly. However, there are a couple of limitations worth noting. Video file types such as .mp4 are not currently supported, which may be restrictive depending on your workflow. A workaround using external links (Drive/Dropbox) was suggested, but it’s not quite as seamless as native uploads. One important behaviour merchants should be aware of: files uploaded via the product page are stored in Shopify Content → Files even if the customer never completes checkout, and these files are not automatically cleaned up. While support mentioned they haven’t received abuse reports, this does mean there’s potential for file storage clutter or misuse if someone repeatedly uploads files without ordering. That said, support was responsive, transparent, and helpful when answering my questions, which I appreciated. Overall, the app is solid for image/document-based workflows, but merchants with more advanced upload requirements or concerns around file storage handling security may want to test carefully first.
Feb. 6, 2026
Amazing service, I have to have the customization on the products I sell. I'm also not great with technology. After I struggled for a few days, they emailed me to check on how it was going. After quickly realizing they needed to come in to help, they got it all set up perfect for me in less than an hour! Amazing service! They have a customer for years, if not a few decades.
Using app
1 day
Total reviews
1
Average rating
5.0
Jan. 28, 2026
I'm not very good with computers but Kyle made this a very effortless success. Thanks
Jan. 14, 2026
I love the app and Stephen was incredibly helpful. I used the app for the first time and got a little stuck. Stephen fixed my mistakes quickly and explained where I went wrong. I highly recommend it.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more