Rating

5.0

feedback

72

Reviews

chart

#679

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    22%
  • Less than a month
    50%
  • Less than a year
    18%
  • More than a year
    8%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the ease of installation and setup, as well as the effectiveness of the app in customizing product orders and adding extra fields. Customer service representatives like Stephen, Jeff, and John were specifically mentioned for their quick responses, patience, and willingness to go above and beyond to assist users. The app was described as essential for streamlining custom orders, improving order flow, and enhancing the overall shopping experience on Shopify. Some users also appreciated the quick resolution of issues and the seamless integration of the app into their online stores.

Highlights

Exceptional customer support and quick responses
Ease of installation and setup
Effective customization of product orders
Streamlining custom orders and improving order flow
Quick issue resolution and seamless integration

Rating Breakdown

  • 5
    100% (72 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (72)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2026

Amazing service, I have to have the customization on the products I sell. I'm also not great with technology. After I struggled for a few days, they emailed me to check on how it was going. After quickly realizing they needed to come in to help, they got it all set up perfect for me in less than an hour! Amazing service! They have a customer for years, if not a few decades.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

I'm not very good with computers but Kyle made this a very effortless success. Thanks

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

I love the app and Stephen was incredibly helpful. I used the app for the first time and got a little stuck. Stephen fixed my mistakes quickly and explained where I went wrong. I highly recommend it.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Exceptional app backed by even better customer support! As a Shopify beginner, I was initially overwhelmed, but Stephen was incredibly patient and guided me through the setup process step-by-step. The app itself is exactly what I needed for my new shop. If I could give it 10 stars, I would!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

They are very helpful, have good support, and have a wonderful product that solved our need.

Using app

30 days

Total reviews

1

Average rating

5.0

All reviews

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