Rating

5.0

feedback

69

Reviews

chart

#911

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    22%
  • Less than a month
    49%
  • Less than a year
    19%
  • More than a year
    9%

Reviews Summary

The reviews for the Magical Custom Fields app are overwhelmingly positive, with users praising the excellent customer support, quick response times, and ease of use. Customers appreciate the app's ability to customize product orders, add custom fields, and streamline the order process. The support team, particularly individuals like Jeff, John, and Stephen, are highlighted for their quick assistance and problem-solving skills. Users mention that the app has helped them launch their online stores, increase order values, and collect specific information from customers effectively. Overall, the app is described as fantastic, magical, and highly recommended by many satisfied users.

Highlights

Excellent customer support and quick response times
Ease of use and customization options
Positive impact on online store operations and order process
Highly recommended by satisfied users
Appreciation for specific support team members like Jeff, John, and Stephen

Rating Breakdown

  • 5
    100% (69 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (69)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 14, 2026

I love the app and Stephen was incredibly helpful. I used the app for the first time and got a little stuck. Stephen fixed my mistakes quickly and explained where I went wrong. I highly recommend it.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Exceptional app backed by even better customer support! As a Shopify beginner, I was initially overwhelmed, but Stephen was incredibly patient and guided me through the setup process step-by-step. The app itself is exactly what I needed for my new shop. If I could give it 10 stars, I would!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

They are very helpful, have good support, and have a wonderful product that solved our need.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

This application appears to be everything I need for custom product orders. It offers uploads on all types of data and was very easy to install. I had one quick question for customer service and they replied very quickly during regular business hours.

Store

MAHYLA

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Awesome, team reply fast and help you if you have things to change, custom field look great and simple to use !

Using app

24 days

Total reviews

1

Average rating

5.0

All reviews

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