Magical Custom Fields & Upload
The reviews for this Shopify app are overwhelmingly positive, with users praising the ease of use, effectiveness, and the exceptional customer support provided by the team. Customers appreciate the app's ability to streamline custom orders, collect additional data, and enhance the ordering process for personalized products. The quick response times, helpfulness, and efficiency of the support team, particularly individuals like Jeff, Stephen, and John, are highlighted in many reviews. Users also mention the app's seamless integration with Shopify, making it a valuable tool for businesses with specific customization needs. However, there are a few mentions of limitations such as lack of weekend support and certain file type restrictions for uploads, but these are overshadowed by the app's overall performance and the team's dedication to resolving issues promptly.
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Jeff and his team were excellent support when installing the personalisation field with the add-on price to our products. Jeff was incredibly helpful and was able to quickly manage my queries and seamlessly install the magical custom app. We highly recommend this app. 5 star quality app and Customer Service Support. Thank you!
Very happy we got you all setup with your paid personalization add on. Jeff is awesome and he says hello!
We use this app for our flower farm clients, and it has genuinely changed how many custom orders we get. Customers find it easy to use, and we get all the details we need to fill each order correctly and keep everyone happy. The fields look beautiful and work perfectly. Jeff is quick to respond and clearly cares about getting things right for his customers. Highly recommend this app for any shop owner who needs custom order forms. :)
We love cool shops like yours! A flower farm using custom fields for order details... glad it's helping you get every arrangement right and that your customers find it easy to use. Jeff says thank you!
Great app and excellent support We use Magical Custom Fields on our Turkish Shopify store to let customers upload their own images and provide custom order details directly on the product page. This is very useful for our custom-made products and makes the ordering process much easier for both our customers and our team. The app works well, is easy to set up, and the support team has been very helpful. I requested Turkish translations, and they quickly updated the app to support Turkish language fields. This was a great improvement for our store. Thank you to Jeff and the Magical Apps team for the fast and friendly support. Highly recommended for stores that sell personalized or custom products.
Custom image uploads and order details for personalized products, that's a great setup. and adding Turkish language support was a fun one for us. glad the app is making things easier for your team and your customers.
There is no weekend support, solve it yourself if you have a problem - this app is trash.
sorry we missed you our in house real human team is available monday to friday and we're doing our best to expand that coverage to 24/7.
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