Magical Custom Fields & Upload
The Magical Custom Fields app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, customization options, and the ability to streamline custom orders effectively. The customer service provided by the team, particularly by individuals like Jeff, Kyle, Stephen, and John, is highlighted as exceptional, with quick responses and efficient problem-solving. Users appreciate the app's functionality in creating custom order forms and collecting specific data for their products. However, there are a few mentions of limitations such as lack of weekend support and certain file type restrictions for uploads. Overall, the app is highly recommended for shop owners looking to enhance their custom order processes and improve customer experience.
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Jeff and his team were excellent support when installing the personalisation field with the add-on price to our products. Jeff was incredibly helpful and was able to quickly manage my queries and seamlessly install the magical custom app. We highly recommend this app. 5 star quality app and Customer Service Support. Thank you!
Very happy we got you all setup with your paid personalization add on. Jeff is awesome and he says hello!
We use this app for our flower farm clients, and it has genuinely changed how many custom orders we get. Customers find it easy to use, and we get all the details we need to fill each order correctly and keep everyone happy. The fields look beautiful and work perfectly. Jeff is quick to respond and clearly cares about getting things right for his customers. Highly recommend this app for any shop owner who needs custom order forms. :)
We love cool shops like yours! A flower farm using custom fields for order details... glad it's helping you get every arrangement right and that your customers find it easy to use. Jeff says thank you!
Great app and excellent support We use Magical Custom Fields on our Turkish Shopify store to let customers upload their own images and provide custom order details directly on the product page. This is very useful for our custom-made products and makes the ordering process much easier for both our customers and our team. The app works well, is easy to set up, and the support team has been very helpful. I requested Turkish translations, and they quickly updated the app to support Turkish language fields. This was a great improvement for our store. Thank you to Jeff and the Magical Apps team for the fast and friendly support. Highly recommended for stores that sell personalized or custom products.
Custom image uploads and order details for personalized products, that's a great setup. and adding Turkish language support was a fun one for us. glad the app is making things easier for your team and your customers.
There is no weekend support, solve it yourself if you have a problem - this app is trash.
sorry we missed you our in house real human team is available monday to friday and we're doing our best to expand that coverage to 24/7.
Great customer service, answered and resolved questions quickly!
Ah thanks for the note, we try to be as quick as possible with our responses. I'm glad you chose to use our app.
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