Magical Custom Fields & Upload
Custom Order Notes, Text Box, Date Picker + Checkout Fields
Rating
4.8
feedback
78
chart
#597
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
22%
-
Less than a month
50%
-
Less than a year
15%
-
More than a year
8%
Reviews Summary
The reviews for the Magical Apps Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the team. Many users highlighted the quick response times and efficient resolution of issues by team members such as Jeff, Kyle, Stephen, and John. Customers appreciated the ease of setting up the app and its ability to meet their specific needs, such as creating custom order forms and managing product customization. The app was commended for its seamless integration with Shopify products and its user-friendly interface. However, a few users mentioned limitations such as lack of support for certain file types and concerns about file storage clutter if customers do not complete checkout.
Highlights
Review RSS Feed
All reviews
May 20, 2026
Great app and excellent support We use Magical Custom Fields on our Turkish Shopify store to let customers upload their own images and provide custom order details directly on the product page. This is very useful for our custom-made products and makes the ordering process much easier for both our customers and our team. The app works well, is easy to set up, and the support team has been very helpful. I requested Turkish translations, and they quickly updated the app to support Turkish language fields. This was a great improvement for our store. Thank you to Jeff and the Magical Apps team for the fast and friendly support. Highly recommended for stores that sell personalized or custom products.
May 9, 2026
There is no weekend support, solve it yourself if you have a problem - this app is trash.
sorry we missed you our in house real human team is available monday to friday and we're doing our best to expand that coverage to 24/7.
March 30, 2026
Great customer service, answered and resolved questions quickly!
Ah thanks for the note, we try to be as quick as possible with our responses. I'm glad you chose to use our app.
March 25, 2026
Jeff from Magical Apps was super helpful in fixing our issues. This app is perfect for our use case, essentially creating an order form using native Shopify product logic. Love it!
This is a clever setup. Jeff says hello and thank you for choosing our app.
March 4, 2026
Kyle worked his magic and set up what was required in a flash!
Kyle's fast like that. glad your custom fields are up and running.
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