Magical Custom Fields & Upload
Add Custom Fields, File Upload & Upsells to Personalize Orders
Rating
5.0
feedback
74
chart
#553
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
23%
-
Less than a month
51%
-
Less than a year
16%
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More than a year
8%
Reviews Summary
The reviews for the Magical Apps Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Customers highlight the quick response times, helpfulness, and efficiency of the support staff, particularly mentioning individuals like Jeff, Kyle, Stephen, and John. Users appreciate the ease of use of the app, its ability to add custom fields to products, and the seamless integration with Shopify. The app is commended for its functionality in streamlining custom orders, managing order flows, and collecting additional data from customers. Overall, the Magical Apps Shopify App is highly recommended for its user-friendly interface and top-notch customer support.
Highlights
Review RSS Feed
All reviews
March 25, 2026
Jeff from Magical Apps was super helpful in fixing our issues. This app is perfect for our use case, essentially creating an order form using native Shopify product logic. Love it!
Feb. 20, 2026
I installed Magical Form Fields to test for a fairly specific use case involving multiple image uploads and a short video upload per order. The app itself is easy to set up, integrates well with Shopify products, and the core functionality for image/document uploads works smoothly. However, there are a couple of limitations worth noting. Video file types such as .mp4 are not currently supported, which may be restrictive depending on your workflow. A workaround using external links (Drive/Dropbox) was suggested, but it’s not quite as seamless as native uploads. One important behaviour merchants should be aware of: files uploaded via the product page are stored in Shopify Content → Files even if the customer never completes checkout, and these files are not automatically cleaned up. While support mentioned they haven’t received abuse reports, this does mean there’s potential for file storage clutter or misuse if someone repeatedly uploads files without ordering. That said, support was responsive, transparent, and helpful when answering my questions, which I appreciated. Overall, the app is solid for image/document-based workflows, but merchants with more advanced upload requirements or concerns around file storage handling security may want to test carefully first.
Feb. 6, 2026
Amazing service, I have to have the customization on the products I sell. I'm also not great with technology. After I struggled for a few days, they emailed me to check on how it was going. After quickly realizing they needed to come in to help, they got it all set up perfect for me in less than an hour! Amazing service! They have a customer for years, if not a few decades.
Using app
1 day
Total reviews
1
Average rating
5.0
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