MailerLite Email Automation
Boost loyalty and sales with intuitive email marketing tools
Rating
2.7
feedback
29
chart
#8,218
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
10%
-
Less than a month
34%
-
Less than a year
48%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a range of ratings from 1 star to 5 stars. One common theme in the negative reviews is the poor customer support, with users mentioning long wait times for resolutions, unhelpful responses, and issues with refunds. Some users also experienced technical difficulties such as tags not working properly, glitches, and errors when setting up automations. On the positive side, there are mentions of helpful and responsive customer support, with specific praise for individual support agents like Betânia and Christos. Users who had a positive experience highlighted the ease of use of the app and its value for the price.
Highlights
Review RSS Feed
All reviews
Oct. 12, 2025
Does not even begin to work. After integrating shopify and Mailerlite together, there's no options to do anything on the shopify app besides create groups, and when I try to setup an automation, it says that "An e-commerce store must be connected to your account. Configure", which just sends me into a loop that does nothing. Submitted a support ticket and received no reply. Sorry, you get no stars for an app that doesn't function.
Sept. 16, 2025
The tags are not working properly. Automations not sending due to tags not working. I contacted support and have been waiting 3 weeks for a resolution.
July 23, 2025
I'm very happy with the customer support. Betânia was very helpful and quickly helped me and guide me with the problem I had. Thank you!
Thank you so much for the lovely review! We’re super happy to hear that Betânia was able to help you out quickly and guide you through the issue. If you ever need anything else, we’re just a message away! 💚
March 29, 2025
Absolutely horrible. I wasted 2 weeks and got zero sales from my emails. This has never happened before in 13-years using various email platforms. Support is a total joke and even though I only used 1/4 of my email credits they refused to give me any kind of a refund.
Thank you for sharing your feedback. We understand how frustrating it can be when results don’t meet expectations. We’ve been in touch privately to offer assistance and solutions for improving your deliverability, as it can be affected by many factors like sender reputation and engagement. Our team is always here to help, and we encourage you to reach out if you want to revisit the issue or explore additional ways we can support you.
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