Mailjet Email by Combidesk for Shopify

Mailjet Email by Combidesk

One Solution To Power Your Email
Developer
Combidesk
Rating
1.0
Feedback
2
Reviews
Chart
#9,057
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are overwhelmingly negative, with users expressing frustration and disappointment with various aspects of the app. One common theme among the reviews is the difficulty in using the app, with users finding it hard to work with and navigate. Another recurring issue is related to the app's pricing and billing practices, with users feeling misled by claims of a free plan only to be asked for payment after installation. Additionally, there are complaints about the app's functionality, such as problems with email delivery and account suspensions without clear explanations or resolutions. Overall, users advise against using this app and recommend seeking alternatives for email marketing on Shopify.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 50%
Less than a year 50%
More than a year 0%
All reviews
1 / 5 Share
Nov. 17, 2018

Absolutely horrendous app! Have never in the few campaigns we've produced had 100% of emails sent. They throttle you delivery based upon the number of, what they consider, bad email addresses. After removing these supposed bad email addresses the users called asking why their accounts were removed and the address they provided was fine. This last campaign only 7,000 of 30,000 sent and they are taking days to review why. Problem is, when we send email campaigns they are normally time sensitive. This app may be the worst we've ever used on Shopify. We highly recommend you do not use this app and find a competitor that provides a better service.

Store Using app Total reviews Average rating
Wallhogs 12 months 6 2.8
1 / 5 Share
Sept. 22, 2016

App and their website claims there is a free $0.00 per month plan. But after you install this app from the shopify app store, the app asks you to approve a $5.00 a month charge. How can they ask for $5.00 a month when they offer a free plan??

Store Using app Total reviews Average rating
Testing Boston Spice 1 day 11 3.5

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