Mailjet Email by Combidesk for Shopify

Mailjet Email by Combidesk

One Solution To Power Your Email
Developer
Combidesk
Rating
1.0
Feedback
2
Reviews
Chart
#8,450
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The app has received a one-star rating from users who have found it to be absolutely horrendous. They have experienced issues with email delivery, with only a fraction of the emails being sent out in a timely manner. The app is criticized for throttling delivery based on perceived bad email addresses, leading to confusion and frustration among users. The delay in reviewing and resolving issues has been particularly problematic for time-sensitive email campaigns. Users strongly advise against using this app and suggest looking for a competitor with better service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 0%
Less than a year 100%
More than a year 0%
All reviews
1 / 5 Share
Sept. 10, 2025

Store Using app Total reviews Average rating
Miller Paris 4 months 1 1.0
1 / 5 Share
Nov. 17, 2018

Absolutely horrendous app! Have never in the few campaigns we've produced had 100% of emails sent. They throttle you delivery based upon the number of, what they consider, bad email addresses. After removing these supposed bad email addresses the users called asking why their accounts were removed and the address they provided was fine. This last campaign only 7,000 of 30,000 sent and they are taking days to review why. Problem is, when we send email campaigns they are normally time sensitive. This app may be the worst we've ever used on Shopify. We highly recommend you do not use this app and find a competitor that provides a better service.

Store Using app Total reviews Average rating
Wallhogs 12 months 6 2.8

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