Mailjet Email by Combidesk
Merchants have expressed frustration with this app, citing issues with email delivery and throttling based on perceived bad email addresses. The time-sensitive nature of email campaigns is a concern as delays in review processes impact the effectiveness of the app. Additionally, users have reported discrepancies between the advertised free plan and actual charges, leading to confusion and dissatisfaction.
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Absolutely horrendous app! Have never in the few campaigns we've produced had 100% of emails sent. They throttle you delivery based upon the number of, what they consider, bad email addresses. After removing these supposed bad email addresses the users called asking why their accounts were removed and the address they provided was fine. This last campaign only 7,000 of 30,000 sent and they are taking days to review why. Problem is, when we send email campaigns they are normally time sensitive. This app may be the worst we've ever used on Shopify. We highly recommend you do not use this app and find a competitor that provides a better service.
App and their website claims there is a free $0.00 per month plan. But after you install this app from the shopify app store, the app asks you to approve a $5.00 a month charge. How can they ask for $5.00 a month when they offer a free plan??
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