Mailo | AI Email Support for Shopify

Mailo | AI Email Support

AI-driven email management for exceptional customer service
Developer
MAILO AI
View on App Store
Mailo | AI Email Support
Rating
4.6
Feedback
3
Reviews
Chart
#6,820
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are mixed, with two very positive ratings and one strongly negative review. The positive feedback suggests that some merchants found the app useful and likely aligned with their needs, since they rated it 5 stars without additional complaints. However, the negative review highlights serious operational issues: the app imported thousands of old emails that had already been handled, became clogged and stopped working, and lacked a bulk delete option to clean up the mess efficiently. Support responsiveness was also a major concern, as the reviewer reported multiple unanswered messages. Overall, the app appears to have potential and may work well for some users, but reliability, data handling, and customer support are significant weaknesses for others.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 67%
Less than a month 0%
Less than a year 33%
More than a year 0%
All reviews
5 / 5 Share
Dec. 29, 2025

Store Using app Total reviews Average rating
Frutopy.fr About 23 hours 2 5.0
5 / 5 Share
July 14, 2025

Store Using app Total reviews Average rating
Spendit 4 months 1 5.0
1 / 5 Share
Feb. 6, 2025

Sucked in 3000 old emails from previous 2 months that we had already dealt with. Stopped working due to be clogged up. No way of deleting emails in bulk, Havent got time to go through and delete 3000 emails one by one! Messaged support 3 times and no reply, now deleted app, such a shame as it had potential to do just what we wanted.

Store Using app Total reviews Average rating
A Farley Country Attire About 21 hours 9 2.8

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