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Mailo | AI Email Support

Name: Mailo | AI Email Support
Brand: MAILO AI
Rating: 4.6 (3 reviews)

AI-driven email management for exceptional customer service

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Developer

MAILO AI

View on App Store

Mailo | AI Email Support

Rating

4.6

Feedback

Reviews

Chart

#7,826

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The app received mixed reviews from users. While some users rated it 5 stars for its potential and functionality, others gave it a 1-star rating due to issues with importing old emails and lack of bulk deletion feature. The app was reported to have stopped working after importing a large number of emails, causing inconvenience to the users. Additionally, the lack of response from the support team was a major drawback for some users, leading them to uninstall the app.

Rating breakdown

5 67% (2) 4 0% (0) 3 0% (0) 2 0% (0) 1 33% (1)

Reviews with text

33% (1)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 0%

Less than a day 67%

Less than a month 0%

Less than a year 33%

More than a year 0%

All reviews

5 / 5 Share

Dec. 29, 2025

Store Using app Total reviews Average rating

Frutopy.fr About 23 hours 2 5.0

5 / 5 Share

July 14, 2025

Store Using app Total reviews Average rating

Spendit 4 months 1 5.0

1 / 5 Share

Feb. 6, 2025

Sucked in 3000 old emails from previous 2 months that we had already dealt with. Stopped working due to be clogged up. No way of deleting emails in bulk, Havent got time to go through and delete 3000 emails one by one! Messaged support 3 times and no reply, now deleted app, such a shame as it had potential to do just what we wanted.

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