
MailPass: Easy Email Marketing
MailPass - Master Abandoned Cart Recovery & Email Marketing
Rating
4.6
feedback
5
chart
#9,097
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for the app are mostly positive, with users praising its effectiveness in running email campaigns and recovering abandoned carts. Users mentioned that after overcoming initial setup issues, the app worked well and brought significant results. The customer service was also highlighted as quick and competent. However, there were some mentions of initial setup issues with DNS settings that caused a bit of trouble for users.
Highlights
Rating Breakdown
All reviews
April 27, 2025
After some initial setup issues with DNS, the app is running well and kicking goals for my store
April 27, 2025
After some initial setup issues with the DNS setting, we are now up and running with good results.
UPDATE Thank you for giving us another chance, Warren. I see that you've successfully sent your email campaign and already generated $1000 in sales as a result. Please let us know if you require any additional assistance to send more campaigns that will increase your revenue. ---- Hi Warren, I’m really sorry for the delay and the frustration it caused. Your account is now fully verified, and you can start sending emails right away. It took us an extra day to get things sorted, and we sincerely apologize for that. Just to clarify — our email support usually responds within 1–2 days, but for faster assistance, we always recommend using the in-app chat where we can often help immediately. We’d love to see you give the app another try now that everything is ready to go. If there’s anything else we can do, don’t hesitate to reach out. – Eran from MailPass
Dec. 23, 2024
Love using this app once I got the hang of it it's make sending email campaigns a breeze!
Hi Keith, It's always nice to get a review from a long-lasting customer. Thank you for sharing it. Please let us know if anything is missing, as 5/5 is our usual app quality standard. Sincerely, Eran MailPass Founder
Nov. 22, 2024
Hi Salmaan, Thank you so much for taking the time to leave a review for MailPass and for giving us 4 stars! We're thrilled that you found value in our app, and we deeply appreciate your support. That said, we’re always striving for perfection, and your feedback is invaluable in helping us improve. Could you share what might have been missing or what we could enhance to make it a 5-star experience for you? Whether it’s a feature you were hoping for, an area where we could have been more intuitive, or anything else—we’re all ears! Your insights mean the world to us, and we’d love the chance to go the extra mile to make sure MailPass is everything you need it to be. Looking forward to hearing from you, Salmaan! Warm regards, Eran CTO & Founder, MailPass
March 19, 2024
Schnelle und sehr kompetente Hilfe! Schneller Service per Live Chat.
Thank you for taking the time to share your experience! We're thrilled to hear that you found our live chat service not only fast but also competent. It's our top priority to ensure you receive support promptly and efficiently. If there's anything more we can do to enhance your experience or if you have suggestions, please don't hesitate to reach out. Your feedback drives us to be even better. Thanks again for your trust in us!
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