Rating

5.0

feedback

3

Reviews

chart

#7,760

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    33%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for the MailPass Shopify App are overwhelmingly positive. Users have highlighted the ease of use in creating and sending email campaigns, the ability to customize content with products, videos, images, and HTML codes, and the fast delivery of emails. The customer service is praised for being impeccable, with quick and polite responses to any issues or questions. Users also appreciate the competitive pricing of the app. One user mentioned that the abandoned cart feature was a total game changer, bringing back significant sales that were previously lost. Overall, MailPass is considered better than other services with much higher costs, and there is room for further improvement to make it even more competitive in the market.

Highlights

Ease of use in creating and sending email campaigns
Effective abandoned cart feature
Responsive and polite customer service
Competitive pricing
Room for improvement to enhance competitiveness

Rating Breakdown

  • 5
    100% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 21, 2024

Abbiamo aspettato diverso tempo prima di scrivere questa recensione proprio per provare, "testare" e inviare molte campagne. I risultati sono stati davvero ottimi, oltre le aspettative! I contenuti delle -email si modificano in maniera facile e veloce, si possono aggiungere prodotti, video, immagini o aggiungere codici HTML. L'invio delle email è veloce e si creano campagne in pochi click. Si possono scegliere clienti e segmenti. Insomma, è davvero ben fatta. Oltre davvero le nostre aspettative. Il servizio clienti è impeccabile, per qualsiasi intoppo, dubbio o perplessità rispondono in maniera super veloce, disponibile e molto educati. Il prezzo dell'app è ottima. Crediamo ci siano davvero grandi margini di miglioramento che possano far diventare questa app molto competitiva nel mercato. Nel complesso è migliore di molti altri servizi che hanno costi 10 volte superiori a MailPass!

Using app

--

Total reviews

8

Average rating

4.5

5 / 5 Share

March 19, 2024

Schnelle und sehr kompetente Hilfe! Schneller Service per Live Chat.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience! We're thrilled to hear that you found our live chat service not only fast but also competent. It's our top priority to ensure you receive support promptly and efficiently. If there's anything more we can do to enhance your experience or if you have suggestions, please don't hesitate to reach out. Your feedback drives us to be even better. Thanks again for your trust in us!

5 / 5 Share

Nov. 21, 2023

so here's the deal: MailPass and their abandoned cart thing? Total game changer. I was like, okay let's give this a shot, right? And man, was I shocked! Setting it up was a breeze, just a few clicks and bam! And the sales it brought back? Mind-blowing. We're talking serious cash that was just slipping away before. Big thumbs up to MailPass for this magic trick!

Using app

16 days

Total reviews

8

Average rating

5.0

Developer Reply

Hi Mike, Your message just brought a big smile to my face! It feels like yesterday when you were a bit skeptical about trying our abandoned cart feature for your store in San Francisco. And now, look at you – turning those clicks into sales like a pro! It's super rewarding to see how MailPass is helping bring back that hard-earned cash. You're not just using a tool; you're creating sales magic. Keep up the fantastic work, and if there's anything else you need to keep that magic going, you know I'm just an email away. Cheers to more success, Eran at MailPass 🚀🌉

All reviews

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