Maisie AI Chatbots & Live Chat
The Chatbot Platform for Shopify Stores | Maisie AI
Rating
4.9
feedback
8
chart
#16,510
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
88%
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Less than a year
12%
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More than a year
0%
Reviews Summary
Maisie, the chatbot app, has received overwhelmingly positive reviews from ecommerce merchants. Users praise its effectiveness in reducing support inquiries, its user-friendly design, and the excellent customer support provided by the team. The app is highlighted for its ability to combine live chat and chatbot functionalities seamlessly, offering customizable options for different pages on the website. Customers have reported increased conversion rates and decreased customer service emails, attributing it to Maisie's intuitive design and efficient customer service. However, some users have mentioned the absence of a mobile app for attending to live chat remotely as a downside.
Highlights
Review RSS Feed
All reviews
July 25, 2023
Maisie has been a great addition to our website. It has cut down on our inbox to our support staff. Shaun and his team have been great, easy to work with and quick response time. 10/10
We really appreciate your review. It has been a pleasure working with you.
March 15, 2023
This is hands down the best chatbot I have found. Well priced, has great service, and a beautiful design. I would 100% recommend it.
Thanks for your review and feedback. We really appreciate it!
Nov. 25, 2022
In fact, we are more than positively surprised by the app. The app works great, the support is fast & very helpful
Vielen Dank! We're glad you are seeing great results from using Maisie!
Aug. 29, 2022
I was looking for an app that could have combined both live chat and chat bot. Maisie offered a great solution. So far satisfied with this app.
Thanks so much for your kind review.
Dec. 18, 2021
Outstanding customer support and onboarding experience. Great app which allows either premade templates or you can build your own. I highly recommend this to anyone who is looking for a customizable chatbot app that can also defer to live support when needed.
Thank you so much for your 5* review! Glad we were able to asist you.
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