Maisie AI Chatbots & Live Chat
The Chatbot Platform for Shopify Stores | Maisie AI
Rating
4.8
feedback
14
chart
#5,944
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
7%
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Less than a month
43%
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Less than a year
29%
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More than a year
14%
Reviews Summary
Maisie is highly praised for its effectiveness in reducing support inquiries, providing excellent customer service, and increasing conversion rates. Users appreciate the easy setup process, customizable chatbot features, and the ability to combine live chat and chatbot functionalities. The app's support team is commended for being responsive and helpful. However, some users have mentioned the lack of a mobile app for attending to live chats remotely. Overall, Maisie is recommended for e-commerce businesses looking to improve customer engagement and streamline support processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 25, 2023
Maisie has been a great addition to our website. It has cut down on our inbox to our support staff. Shaun and his team have been great, easy to work with and quick response time. 10/10
We really appreciate your review. It has been a pleasure working with you.
March 15, 2023
This is hands down the best chatbot I have found. Well priced, has great service, and a beautiful design. I would 100% recommend it.
Thanks for your review and feedback. We really appreciate it!
Nov. 25, 2022
In fact, we are more than positively surprised by the app. The app works great, the support is fast & very helpful
Vielen Dank! We're glad you are seeing great results from using Maisie!
Aug. 29, 2022
I was looking for an app that could have combined both live chat and chat bot. Maisie offered a great solution. So far satisfied with this app.
Thanks so much for your kind review.
Dec. 18, 2021
Outstanding customer support and onboarding experience. Great app which allows either premade templates or you can build your own. I highly recommend this to anyone who is looking for a customizable chatbot app that can also defer to live support when needed.
Thank you so much for your 5* review! Glad we were able to asist you.
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