Rating

2.6

feedback

7

Reviews

chart

#15,852

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the professional service provided by the team behind the app. They mention quick responses to issues, helpful support, and easy integration. Users also highlight the functionality of the app, specifically its ability to help customers search for products easily based on make, model, and year. Additionally, some users commend the team for making adjustments to fit the visual style of their websites without charging extra fees. However, there are negative reviews mentioning that the app was not working for some users, with complaints about poor service, billing issues, and unresolved problems lasting for months. Overall, the app seems to offer valuable features but may have some reliability and customer service issues that need to be addressed.

Highlights

Professional service and quick responses
Functionality for easy product search based on make, model, and year
Positive integration experience
Service and billing issues
Reliability concerns

Rating Breakdown

  • 5
    71% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (2 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 25, 2025

not working.

Using app

39 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 4, 2023

Worst app and even worst service. I have waited over 2 months, I can provide screenshots of my conversation with Metizsoft. In the meantime they continue to bill me everymonth, but never reply for weeks, never resolve anything. My plugin has not worked for two months. This is the worst PLUGIN ON SHOPIFY DO NOT INSTALL

Store

CarCast

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 14, 2023

The best car search app on Shopify. Service is very professional and quick. If you need help with anything they are there for you to help and fix any issues you have. Once its up and running there are no bugs and the app works fast and perfect.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

I couldn't recommend the team at Advance Auto Parts Search enough! We set up on their system and encountered some errors and Komal and Manthan have gone above and beyond to ensure we have the functionality required for us to make the most of the system. Thanks for your help and hard work in getting us set up - highly recommend them.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

We have been using this Auto Parts Search plugin for more than half a year,at the beginning, we also encountered some problems due to various reasons, but the Metizsoft team helped me deal with it very patiently and well.Even in order to adapt to the visual style of the website, we need to make some small parameter changes in the visual synchronization of the plugin. The Metizsoft team helped us make changes without charging any fees. We are very satisfied with the current experience and we are very grateful to the Metizsoft team! Thank you for your patient support!

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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