Rating

2.6

feedback

11

Reviews

chart

#13,160

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    36%
  • Less than a year
    36%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users appreciate the app's functionality and the support provided by the team. Customers have highlighted the ease of integration, the effectiveness of the search feature, and the helpfulness of the support team in resolving issues. Additionally, some users commend the app for its professional service and quick response to queries. On the other hand, negative reviews mention issues with customer support, long wait times for resolutions, and difficulties in using the app effectively. Some users have expressed frustration with the lack of timely assistance and challenges in setting up the app to work seamlessly with their store themes and products.

Highlights

Mixed feedback with positive and negative aspects highlighted
App functionality and ease of integration
Customer support and responsiveness
Challenges in using the app effectively with store themes and products
Issues with customer support and long wait times for resolutions

Rating Breakdown

  • 5
    64% (7 ratings)
  • 4
    9% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    27% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 25, 2025

not working.

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 4, 2023

Worst app and even worst service. I have waited over 2 months, I can provide screenshots of my conversation with Metizsoft. In the meantime they continue to bill me everymonth, but never reply for weeks, never resolve anything. My plugin has not worked for two months. This is the worst PLUGIN ON SHOPIFY DO NOT INSTALL

Store

CarCast

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 16, 2023

Its the best apps and great team support. I highly recommend this App. It's seamless and the search makes it so easy for the clients to get what they are looking for. Thank you again so your instant support.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

The best car search app on Shopify. Service is very professional and quick. If you need help with anything they are there for you to help and fix any issues you have. Once its up and running there are no bugs and the app works fast and perfect.

Using app

4 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 5, 2023

I was very excited to put this application into my store. However, the lack of customer support and requesting support numerous times I gave him a collaborator key. I told him I could put a staff member as my account so they can fix the application in my theme I can't get the program to work. I am visually impaired. I'm doing the best that I can and I hate when people blow you off playing the odds they don't give a damn the damage just a number very disappointing and they notice that's why they only give you three day trial so you can get stuck with a payment without no support. it's just a scam it's designed to fail.

Using app

3 days

Total reviews

4

Average rating

2.0

Developer Reply

We apologize for the inconvenience you faced during your trial period with our support team. Due to limited hours of operation, our support team is only available from Monday to Friday, leading to a delay in addressing your issues. However, we have reached out to you via email to assist in resolving any concerns you may have. Additionally, we have reviewed your account and confirmed that charges were not incurred as you were on a trial plan.

All reviews

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