Rating

3.1

feedback

7

Reviews

chart

#17,774

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    57%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users praise the app for its functionality in creating a car search feature for automotive and motorcycle parts. They appreciate the professional service provided by the team, quick responses to issues, and easy integration process. Users also highlight the helpful support team and the ability to customize the app to fit their website's visual style. However, on the negative side, there are complaints about the app not working for extended periods, poor customer service with delayed responses, and billing issues. Despite the negative feedback, the majority of reviews are positive, emphasizing the app's effectiveness once set up properly and the team's dedication to resolving any issues.

Highlights

Positive feedback on functionality and service
Negative feedback on app not working and customer service delays
Praise for professional support team
Ease of integration and customization
Complaints about billing and unresolved issues

Rating Breakdown

  • 5
    71% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (2 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 25, 2025

not working.

Using app

39 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 4, 2023

Worst app and even worst service. I have waited over 2 months, I can provide screenshots of my conversation with Metizsoft. In the meantime they continue to bill me everymonth, but never reply for weeks, never resolve anything. My plugin has not worked for two months. This is the worst PLUGIN ON SHOPIFY DO NOT INSTALL

Store

CarCast

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 14, 2023

The best car search app on Shopify. Service is very professional and quick. If you need help with anything they are there for you to help and fix any issues you have. Once its up and running there are no bugs and the app works fast and perfect.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2023

I couldn't recommend the team at Advance Auto Parts Search enough! We set up on their system and encountered some errors and Komal and Manthan have gone above and beyond to ensure we have the functionality required for us to make the most of the system. Thanks for your help and hard work in getting us set up - highly recommend them.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2022

We have been using this Auto Parts Search plugin for more than half a year,at the beginning, we also encountered some problems due to various reasons, but the Metizsoft team helped me deal with it very patiently and well.Even in order to adapt to the visual style of the website, we need to make some small parameter changes in the visual synchronization of the plugin. The Metizsoft team helped us make changes without charging any fees. We are very satisfied with the current experience and we are very grateful to the Metizsoft team! Thank you for your patient support!

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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