Malca‑Amit Shipping Services for Shopify

Malca‑Amit Shipping Services

Shipping Solution for Valuable Goods

Rating

4.0

feedback

4

Reviews

chart

#18,301

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App, Malca-Amit, are mixed with both positive and negative aspects highlighted by users. One user had a negative experience with the app, mentioning issues with pricing discrepancies and poor customer service. On the other hand, multiple users praised the app for its seamless integration, excellent shipping rates, and top-notch customer service. The positive reviews highlighted the reliability, quick response times, and competitive pricing offered by Malca-Amit. Overall, the app seems to have a strong focus on shipping services and customer support, with some users experiencing exceptional service while others facing challenges with pricing and communication.

Highlights

Positive customer service and seamless integration
Reliable shipping services and competitive pricing
Issues with pricing discrepancies and poor customer service

Rating Breakdown

  • 5
    75% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (1 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 22, 2020

I had a very poor business experience with them. I negotiating with them to switch from my current carrier, everything was going well and I had spent a lot of time on the negotiation. I signup based on what we negotiated to find out the sent me a higher pricing than our original agreement, which I did not check. I had never had this happen and would not think they would do a swatch and bat. They are very hard to deal with, after all the back and forth we had. I had to go back on all the emails to find the pricing that I had and contacted them to fix it but they stop replaying to my emails. This was surprising, so i called again and asked fix it but they stated it is this rate and if i dont like it too bad. That was pure waist of time and very bad business practices. i found a better company cheaper so work out i guess.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 24, 2017

Your app is wonderful and customer service is top-notch. Elai and Lior have provided seamless integration and excellent shipping rates. We highly recommend Malca-Amit.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2017

Amazing shipping company!! Quick to respond, reliable, and best prices out there! Goes above and beyond for their customer's needs. Easy to use app and amazing support from the team, especially Elai!

Store

Orly K

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2017

we have been using Malca-Amit for both low and high value items- they are rock solid. quick and thorough technical support and great rates with FEDEX! would definitely recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

All reviews

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