Mapi
The reviews for this Shopify App are mixed, with one customer expressing disappointment due to server issues and lack of communication from the developer, while another customer praises the app for its super fast support. Additionally, two other customers gave the app a perfect rating, highlighting its ease of setup and overall performance. The app seems to have a strong customer support system in place, as evidenced by the positive feedback on quick responses and ease of use. However, the negative review raises concerns about server reliability and communication gaps.
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We only discovered by chance that our salon finder was no longer working. The reason became apparent after reading other reviews, which mentioned server issues. After several days without any update, we contacted the developer directly but did not receive any response. While we understand that server outages can happen, the complete lack of communication is unacceptable. As a business relying on this functionality, this situation is highly disappointing and reflects poorly on customer support.
Dear customer, We are still waiting for the problem to be resolved. The Amazon servers on which MongoDB runs in the UAE are still not working due to an infrastructure-related issue in the region. You can check the status on the following page: https://status.mongodb.com/.
super and very fast support! Very happy with this app
Thank you so much for your review.
Amazing app and very easy the setup!
Thank you so much for your review.
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