Mapi
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's functionality, ease of setup, and fast customer support. Some users found the app to be exactly what they were looking for in terms of features and pricing. However, on the negative side, there are complaints about server issues leading to the app not working, lack of support from the developer, and unresponsiveness to user inquiries. The lack of communication during server outages has left some users disappointed and questioning the reliability of the app.
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We only discovered by chance that our salon finder was no longer working. The reason became apparent after reading other reviews, which mentioned server issues. After several days without any update, we contacted the developer directly but did not receive any response. While we understand that server outages can happen, the complete lack of communication is unacceptable. As a business relying on this functionality, this situation is highly disappointing and reflects poorly on customer support.
Dear customer, We are still waiting for the problem to be resolved. The Amazon servers on which MongoDB runs in the UAE are still not working due to an infrastructure-related issue in the region. You can check the status on the following page: https://status.mongodb.com/.
super and very fast support! Very happy with this app
Thank you so much for your review.
Amazing app and very easy the setup!
Thank you so much for your review.
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