Marketplace Connect by Tom IT
Boost sales by reaching customers on Amazon, ebay and more
Rating
4.2
feedback
39
chart
#1,634
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
13%
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Less than a month
23%
-
Less than a year
49%
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More than a year
13%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the ease of setup, smooth synchronization of orders and stock, and excellent customer support. Users appreciate the time-saving features and the responsiveness of the support team. However, there are a few negative reviews mentioning issues with order imports impacting analytics, lack of response from customer service, and connectivity errors. Some users also expressed concerns about incorrect stock synchronization and misleading information about platform support.
Highlights
Review RSS Feed
All reviews
Aug. 4, 2025
We've tried a lot of tools but this one works great and the guys are super responsive in helping us out. Would recommend to anyone
Aug. 2, 2025
Al 3 jaar lang tevreden gebruiker. Werkt super en bij vragen/issues snel contact!
July 31, 2025
Customer service is nowhere to be found. I wanted to integrate with POD foods and It made me uninstall the Faire integration app (which is free) because it was not compatible. So I had to integrate through them (so then they charge a fee for that) but they need an API Key that Faire was not able to provide unless I create a custom app with my own developer which I dont have. I asked for help and I am still waiting, So it is a no for me.
We’re really sorry for the frustration you experienced and for our delayed response. We were briefly understaffed due to holidays, but our team is now fully available and ready to help. To clarify: you can continue using the original Faire integration for free, our app does not interfere with it as long as you dont connect faire with our app too. Shopify’s message is just a general notice, but your setup will remain intact. If you’d like, we can guide you step-by-step to connect with POD Foods without needing your own developer. Please reach out to us via our support email or live chat so we can get this sorted quickly for you. We value your feedback and would love the chance to turn this experience around. Thank you, Thomas – Marketplace Connect Team
July 18, 2025
July 5, 2025
Have been using this app to connect with Bol.com and have found the setup to be smooth and intuitive. Orders and stock get synced properly and there are several useful settings (for example to assign a different order number to orders that arrive through the app). Reason for giving a 5-star review is the support team! Have found them to be very responsive and taking actions when needed. Keep up the good work!
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