Tom IT Marketplace Connect for Shopify

Tom IT Marketplace Connect

Sell on Amazon, Etsy, eBay, kaufland & bol.com from your...

Developer

Rating

4.6

feedback

34

Reviews

chart

#1,523

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    56%
  • More than a year
    21%

Reviews Summary

The reviews for the Bol.com Order Connector Shopify App are overwhelmingly positive, with users praising its ease of use, time-saving features, and excellent customer service. Many users appreciate the seamless integration with multiple marketplaces like Bol and Amazon, as well as the quick and effective support provided by the app developers. The app is lauded for simplifying order management, inventory synchronization, and tracking information updates. Users also highlight the affordability of the app compared to other similar tools in the market. However, there are a few instances where users experienced issues with inventory synchronization discrepancies and delays in customer support responses.

Highlights

Ease of use and time-saving features
Excellent customer service
Seamless integration with multiple marketplaces
Affordability
Inventory synchronization discrepancies and customer support delays

Rating Breakdown

  • 5
    88% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2024

Super app voor het koppelen van diverse marketplaces zoals Bol en Amazon. Bespaard veel tijd en wanneer je er even niet helemaal uit komt bieden ze een hele fijne klantenservice. Zeker een aanrader!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Werkt perfect en de ondersteuning is fantastisch en snel!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

Great application, very easy to integrate multiple marketplaces. Great control on syncing. Always good service & support.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Exceptional app. Great interface and very easy to use. Support was also amazing and was very engaged. I could not recommend this more.

Store

CCS

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Bon contact et suivi avec Thomas

Using app

12 months

Total reviews

1

Average rating

1.0

Developer Reply

Cher client, Merci pour vos commentaires et nos excuses pour la confusion concernant les prix et le désagrément d'un e-mail sans réponse. Votre e-mail à [email protected] a malheureusement été négligé en raison de volumes élevés de spam à cette adresse. Pour toute correspondance future, nous vous recommandons d'utiliser [email protected] afin que nous puissions vous assister efficacement, ou d'utiliser la fonction de chat en direct dans notre application. Notre structure tarifaire est basée sur le nombre de commandes traitées par mois, ce qui peut expliquer la variation des coûts. Cela est également indiqué sur la page de l'application, mais nous comprenons que cela peut être déroutant et nous nous efforcerons d'améliorer la clarté de cette communication. Veuillez s'il vous plaît transférer votre e-mail sans réponse à [email protected] afin que nous puissions examiner et résoudre le problème. Nous apprécions votre compréhension et sommes impatients d'avoir l'opportunité d'améliorer la situation. Cordialement, Thomas Équipe du service clientèle, Tom-IT In het Engels: Dear customer, Thank you for your feedback, and we apologize for the confusion regarding pricing and the inconvenience of an unanswered email. Your email to [email protected] was unfortunately overlooked due to high spam volumes at that address. For future correspondence, we recommend using [email protected] so we can assist you efficiently, or using the live chat feature in our app. Our pricing structure is based on the number of orders processed per month, which can explain the variation in costs. This is also indicated on the app page, but we understand that this can be confusing and will work on clearer communication about this. Please forward your unanswered email to [email protected] so we can review and resolve the issue. We appreciate your understanding and look forward to an opportunity to improve the situation. Kind regards, Thomas Customer Service Team, Tom-IT

All reviews

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