Marketplace Connect by Tom IT
Boost sales by reaching customers on Amazon, ebay and more
Rating
4.1
feedback
37
chart
#1,611
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
11%
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Less than a month
24%
-
Less than a year
51%
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More than a year
11%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the ease of setup, smooth synchronization of orders and stock, and excellent customer support. Users appreciate the time-saving features and the responsiveness of the support team. However, there are a few negative reviews mentioning issues with order imports impacting analytics, lack of response from customer service, and connectivity errors. Some users also expressed concerns about incorrect stock synchronization and misleading information about platform support.
Highlights
Review RSS Feed
All reviews
July 5, 2025
Have been using this app to connect with Bol.com and have found the setup to be smooth and intuitive. Orders and stock get synced properly and there are several useful settings (for example to assign a different order number to orders that arrive through the app). Reason for giving a 5-star review is the support team! Have found them to be very responsive and taking actions when needed. Keep up the good work!
June 25, 2025
Works most of the time, but is not without failing. Double imported order unfortunately unreverseably impacted analytics in Shopify. Have it in another store as well, combination with LVB is also not great. Did not get a response on my latest support inquiry either. Would recommend it as a last resort type app. Probably switching to another solution with a fixed fee per month (cheaper in my case)
May 6, 2025
This app does not work. I've downloaded the app, and was never able to see one product from shopify in their app, to upload to Ebay. When I reached out to customer service, they were not there because they're based in europe. So waited till the next day, they were onine, but nobody responded. They finally sent an email stating that they did not had shopify permissions to sync products outside of shopify, so basically shopify is preveting them to operate. Do not choose this app, waste of time and money.
H! I’m sorry our app didn’t meet your expectations. We’re bound by Shopify’s Partner Terms, which currently prevent automatic catalog export to other marketplaces. Many merchants successfully rely on us for: - Order syncing - Inventory synczing - Tracking synchronization Thanks for your feedback. We’ll clarify our app’s functionality on the Shopify listing to avoid confusion for merchants going forward.
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