AE-trading review for Marktplaats Pro
March 31, 2023
I am writing this review to express my utmost dissatisfaction with the service and quality of the Woosa app. I have been experiencing a lot of problems with the integration of the app with my website. Despite repeated attempts to contact your team regarding the issues, I have not received any satisfactory solutions. To be specific, the app is not displaying nearly half of my products, and despite assurances from your team that the issue would be resolved, nothing has been done so far. Moreover, the last two emails I sent to your support team have not received any response, leaving me frustrated and disappointed with the service. Furthermore, I have noticed that the app is making unnecessary changes to my products, which are visible to my customers. This has led to confusion and complaints from my customers, which is unacceptable. Overall, I am extremely disappointed with the service and quality of the Woosa app, and I strongly advise others not to download it. The lack of response and the continued presence of these issues have made it impossible for me to continue using the app. I would appreciate a prompt response and a resolution to these issues. Otherwise, I will have no other option but to seek alternative solutions.
Hi AE-trading, Thank you for your review. We appreciate your honest feedback. We were slow with replying and solving your issue. Sometimes, this can happen when an issue is more complex than expected. However, we communicated with you frequently about the updates and expectations and eventually released a solution. From that moment on, we haven't heard back from you, unfortunately. If you are open to discussing further collaboration with a fast response from Woosa, please contact us via [email protected] and refer to this review. We're happy to help! Greetings, Team Woosa
