MBC Bundle Builder
MBC Bundle Builder: Boost Shopify Sales with Custom Bundles
Rating
4.7
feedback
19
chart
#1,179
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
11%
-
Less than a month
58%
-
Less than a year
21%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are quite mixed, with some users experiencing issues with customer support and misleading advertising about the pricing. On the positive side, many users praise the app for its ability to create custom bundles for customers, excellent customer service, and quick problem resolution. The app is also commended for its intuitive interface, tiered discounts feature, and flexibility in customization. Overall, while there are concerns about support responsiveness and pricing transparency, the app seems to deliver on its promise of helping merchants create custom bundles and providing excellent customer service and customization options.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 13, 2024
Messaged support several times for support over days. They would read my messages but not respond. I do not recommend this app. I wish I could give a zero.
Thank you for sharing your feedback. We apologize that our response times didn’t meet your expectations, especially given the time zone difference. We see that you reached out at 10 PM, while our support team is available until 6 PM. We’re committed to improving this experience, and your feedback helps us work toward better support across all time zones. We would greatly appreciate the opportunity to make this right and assist with any issues you’re facing. Thank you again for your feedback and patience as we improve our service.
Oct. 24, 2024
Great app for creating custom bundles for customers, the customer service is amazing and second to none! Definitely recommend.
Thank you so much for your kind words! 🤗 We're thrilled to hear that you’re enjoying the app and that our customer service met your expectations. We appreciate your recommendation and are always here to help if you need anything. Thank you for choosing us!
Oct. 18, 2024
I was struggling how to fix the problem that occurred when I set up the bundles; however, the problem got fixed quickly with the team. Thanks Maryna for her great support and friendliness. Highly recommend!!!
Thank you so much for your kind words! 🥰 We`re glad we could resolve the issue quickly, and it was a pleasure assisting you. We appreciate your recommendation and are always here to help if you need anything in the future.💚💚💚
Sept. 17, 2024
Had a slight issue when first setting up but the team fixed in less than 24 hours, no complaints - starting to test this out but seems great at first glance, will know more as we put it through its paces.
Thank you for your review! We appreciate it!
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