Rating

4.5

feedback

20

Reviews

chart

#1,041

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    10%
  • Less than a month
    50%
  • Less than a year
    20%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the app for its ability to create custom bundles for customers and the excellent customer service provided by the support team. Many users highlighted the quick response time and efficiency of the support team in resolving any issues that arose during setup. The app was described as intuitive, responsive, and easy to navigate, making it a perfect solution for allowing customers to create their own custom bundles. Additionally, users appreciated features like tiered discounts and the flexibility to customize the app to meet their specific needs. Overall, the app received high praise for its functionality and the dedication of the support team to assist users with any customization or troubleshooting needs.

Highlights

Positive customer service experience
Ease of use and customization
Efficient issue resolution
Functionality for creating custom bundles
App flexibility and responsiveness

Rating Breakdown

  • 5
    90% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    10% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 13, 2024

Messaged support several times for support over days. They would read my messages but not respond. I do not recommend this app. I wish I could give a zero.

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 6, 2024

Not really "free" - as advertised. I wanted to try it for at least 2-3 months to see how it worked for my products. Advertising as a "free forever" product but once downloaded, the app requests that you agree to pay $19.99 per month after your trial is over. Wish they were clear and upfront.

Using app

5 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your feedback! We apologize for any confusion about the pricing. We're committed to transparency and will work on making the pricing structure clearer for new users. If you’d like to discuss how the app can fit your needs, please feel free to reach out! [email protected]

5 / 5 Share

Oct. 24, 2024

Great app for creating custom bundles for customers, the customer service is amazing and second to none! Definitely recommend.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🤗 We're thrilled to hear that you’re enjoying the app and that our customer service met your expectations. We appreciate your recommendation and are always here to help if you need anything. Thank you for choosing us!

5 / 5 Share

Oct. 18, 2024

I was struggling how to fix the problem that occurred when I set up the bundles; however, the problem got fixed quickly with the team. Thanks Maryna for her great support and friendliness. Highly recommend!!!

Using app

About 11 hours

Total reviews

25

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🥰 We`re glad we could resolve the issue quickly, and it was a pleasure assisting you. We appreciate your recommendation and are always here to help if you need anything in the future.💚💚💚

5 / 5 Share

Sept. 17, 2024

Had a slight issue when first setting up but the team fixed in less than 24 hours, no complaints - starting to test this out but seems great at first glance, will know more as we put it through its paces.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate it!

All reviews

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