Mechanic

July 26, 2022

Very responsive, highly knowledgeable team provide superb customer support. We've been using Mechanic for several years and are now using for many, many more tasks that we had originally planned for. We've also been able to get rid of some other apps as this one can do so much. The Lightward Team are also just lovely. Responsive, thoughtful and obviously super-clever... Thank you Isaac and team!

July 23, 2022

If you have even an ounce of dev understanding, this app will change your shopify experience. And if you don't, learn it quick and come back

July 4, 2022

This app is wonderful and the customer service is out of this world. With a combination of group and direct support tricky requests are always solved promptly. Would highly recommend.

June 21, 2022

A legit game changer for Shopify admins. You don't want to install this app. You need to install this app.

June 1, 2022

Useful! Great app tu automate and to integrate with Shopify Flow. Fills-in the needs we have. We neeed to send an email to our customers based on different reasonings and this is possible, thanks to Mechanic. Also we like the ability to tag orders/customers automatically which helps us create flows in Klaviyo. I think we are using 10% of this tool, but we are looking forward to use it more every day. A big thank you also to the team that is always available =)

May 27, 2022

All to often, Shopify App Developers fall short on customer service, especially post-sale. Matt at Mechanic was absolutely amazing during my set up and helped me understand the development process. Im looking forward to using this as a back-end tool to help us manage system processes. Great work guys! Not only did you create a much needed system, you also care about your clients!

May 12, 2022

This app is super helpful, filling all the holes left open by shopify. Basic things that you think you should be able to do easily, but can't on shopify, Mechanic has a task for that.

May 10, 2022

Solid app that does what it's supposed to. And the team has been very responsive anytime something needs tweaking and I don't know how. Good stuff!

May 2, 2022

I don't think you could find 2 people that have a bad a word to say about Mechanic. We are in the process of launching another store and Mechanic was one of the first apps we installed. I think it's a must have for any Shopify store at any level. The possibilities are only limited by your imagination. The slack community is awesome - Everyone is in there to help which is great - I'll see you in there! - Tim

April 26, 2022

A fantastic app, and top-notch support! We use this to automate a few different tasks, including removing tags after x days, and sorting collections for oos product. We also had a request to copy tags to metafields, the team helped us with this, which saved us days of work!

March 16, 2022

I have used mechanic to build integrations to ERP, CRM, process to handle Custom forms and task automation etc. If you are developer and you are planning to extend or build custom automation, Mechanic is the App for you. It has great selection of pre-built task libraries to get you started, robust documentation and dedicated slack channels to collaborate with fellow developers. And great development team who are always ready to help

Feb. 18, 2022

Simply the best app of its kind we have found. There are 300+ premade templates which cover a ton of what you may need to do, and a community to write custom ones for you if you cannot code yourself (Like us) Highly recommended.

Feb. 5, 2022

WHAT a brilliant company and app! "did you know Mechanic can do this out of the box without any custom API coding? Click here…” I am using Mechanic to do tasks that I previously used Integromat to accomplish, but using Mechanic is faster, cheaper and arguably better since it is tightly integrated with Shopify. Tasks such as: 1. Capture order payment upon fulfillment Upon the fulfillment of an authorized or partially paid order, this task attempts to capture all open authorized payments for that order. (Multiple authorizations can exist on edited orders or with post-purchase upsells.) 2. Auto-tag orders with UTM parameters This task automatically tags incoming orders with the UTM campaign, content, medium, source, and/or term associated with the customer’s visit. 3. Auto-tag customers when their order is tagged This task watches for order tags, and adds a corresponding tag to the customer whenever a known order tag is found 4. Send an event to Klaviyo when a fulfillment is out_for_delivery yup -- this will replace other apps that do ONLY delivery notifications. so 5, 6, 7 tasks are all fulfillment related. ALL ENABLED WITH ESSENTIALLY ZERO CODE Support was fast to reply when I had a basic onboarding question. The Slack community is also a huge positive. Did I say the documentation is spectacular? Mechanic can be a geeky as you want it to be, but it can also dumb down for non-coders. I'll update this review in a month, then again in a year. But after 7-days, OMG this is a wonderfully powerful addition to any store. 5-stars

Jan. 20, 2022

Probably the most powerful app on Shopify. Mechanic is a tremendously amazing workflow automation app that we can't live without. It allows for all sorts of tasks (e.g. Tag an order if a discount code is used, send out a discount code if an order contains X, change a fulfillment location based on customer address). There are templated tasks that are also infinitely customizable for your needs. On top of that, there's an incredible Slack community to support it, with super fast response times and contractors who can help develop tasks for your shop at very good prices (+1 Brad as well). Thanks Mechanic for being so amazing.

Jan. 18, 2022

Simply brilliant. Extremely powerful, great support and a very good network of developers to create custom tasks (I highly recommend Brad - he was superb). I'm looking forward to what we create for our next task.

Jan. 7, 2022

Absolutely loving your service so far — an excellent all-in-one platform that extends standard Shopify functionality. It comes with 100+ templates which help complete various tasks: from automatically emailing customers with invite to create an account, to auto-tagging orders and customers. And you can freely modify/customise these or write your own tasks using Liquid code. There's a good documentation and code versioning available too — what not to like. Big thanks Isaac and team! Sergei from The School of UX

Nov. 17, 2021

I've recently discovered Mechanic to assist with some back office automation and it delivered! I contacted the developer and got a quick and concise response. I highly recommend and will use several of their tasks to ease my development.

May 15, 2022

Still 5 Star - Still exceptional! We have been using Mechanic to automatically create elaborate Packing Slip and Order Prep Sheet pdf's every time an order comes in - that are emailed to our shop and auto printed. We also use many of the pre-written tasks on a one off basis to perform miscellaneous tasks - with the ability to customize to our specific needs. Not only is Mechanic an extremely powerful, sophisticated & effective automation tool - the company management continues to do everything right (in a world were so many don't)! Strong documentation, outstanding support - and helpful info can be found throughout their site. Top Notch - 100% Thank-you!

Oct. 27, 2021

I'm able to close 500 customer service tickets a day thanks to Mechanic. API sync issue with an app? Trigger an email. Need to send with personalized info in 500 emails to customers that meet a criteria ? Tag the orders and automate it with Mechanic. The possibilities are endless.

Oct. 22, 2021

Best documentation and support for any app I use. their model is about helping us co-create the tools we need, which I think is much better than the "black box" some app creators seems to want to create.