Mechanic

Feb. 5, 2022

WHAT a brilliant company and app! "did you know Mechanic can do this out of the box without any custom API coding? Click here…” I am using Mechanic to do tasks that I previously used Integromat to accomplish, but using Mechanic is faster, cheaper and arguably better since it is tightly integrated with Shopify. Tasks such as: 1. Capture order payment upon fulfillment Upon the fulfillment of an authorized or partially paid order, this task attempts to capture all open authorized payments for that order. (Multiple authorizations can exist on edited orders or with post-purchase upsells.) 2. Auto-tag orders with UTM parameters This task automatically tags incoming orders with the UTM campaign, content, medium, source, and/or term associated with the customer’s visit. 3. Auto-tag customers when their order is tagged This task watches for order tags, and adds a corresponding tag to the customer whenever a known order tag is found 4. Send an event to Klaviyo when a fulfillment is out_for_delivery yup -- this will replace other apps that do ONLY delivery notifications. so 5, 6, 7 tasks are all fulfillment related. ALL ENABLED WITH ESSENTIALLY ZERO CODE Support was fast to reply when I had a basic onboarding question. The Slack community is also a huge positive. Did I say the documentation is spectacular? Mechanic can be a geeky as you want it to be, but it can also dumb down for non-coders. I'll update this review in a month, then again in a year. But after 7-days, OMG this is a wonderfully powerful addition to any store. 5-stars

Jan. 20, 2022

Probably the most powerful app on Shopify. Mechanic is a tremendously amazing workflow automation app that we can't live without. It allows for all sorts of tasks (e.g. Tag an order if a discount code is used, send out a discount code if an order contains X, change a fulfillment location based on customer address). There are templated tasks that are also infinitely customizable for your needs. On top of that, there's an incredible Slack community to support it, with super fast response times and contractors who can help develop tasks for your shop at very good prices (+1 Brad as well). Thanks Mechanic for being so amazing.

Jan. 18, 2022

Simply brilliant. Extremely powerful, great support and a very good network of developers to create custom tasks (I highly recommend Brad - he was superb). I'm looking forward to what we create for our next task.

Jan. 7, 2022

Absolutely loving your service so far — an excellent all-in-one platform that extends standard Shopify functionality. It comes with 100+ templates which help complete various tasks: from automatically emailing customers with invite to create an account, to auto-tagging orders and customers. And you can freely modify/customise these or write your own tasks using Liquid code. There's a good documentation and code versioning available too — what not to like. Big thanks Isaac and team! Sergei from The School of UX

Oct. 27, 2021

I'm able to close 500 customer service tickets a day thanks to Mechanic. API sync issue with an app? Trigger an email. Need to send with personalized info in 500 emails to customers that meet a criteria ? Tag the orders and automate it with Mechanic. The possibilities are endless.

Oct. 22, 2021

Best documentation and support for any app I use. their model is about helping us co-create the tools we need, which I think is much better than the "black box" some app creators seems to want to create.

Oct. 2, 2021

I feel slighted because I can not give 10 stars.. If you have any engineering background and simply need to customize anything within Shopify, this is a MUST HAVE. Their slack channel is completed loaded with extremely professional developers who eat and drink the cool-aid that is MECHANIC!

Oct. 2, 2021

This is a must have app if you are looking to automate the most repetitive and boring tasks in your store. The support and community are amazing. The only limit is your creativity.

Oct. 1, 2021

Mechanic has allowed us to automate plenty of tasks easily in our store, and to tweak these tasks to fit our unique business logic needs. We easily and quickly find solutions and the "out-of-the-box" solutions keep growing as well. We use a host of apps, but if we were limited to one, this app would be my choice, hands down.

Aug. 10, 2021

I love this app! It does SO many things! My favorite feature is the "accept maximum amount of orders per day" and it resets every day! It has brought me so much peace of mind! Everything this app does is so helpful! Love it.

July 1, 2021

Truly amazing app! To have access to Shopify's API without having to host an app ourselves is truly a gamechanger!

June 21, 2025

(March 2025 Edit: 4+ years on and Mechanic is serving us as well as ever. You couldn't ask for a better partner for your Shopify store!) It's rare that I feel passionate about a Shopify App, let alone any app at all. Mechanic however—I'm in love . Shopify has incredible API support, but it can be challenging to make use of the APIs to their fullest, even for a seasoned developer. Even if you have the skills, you still need to build your own application to make use of the APIs, worry about choosing a build environment, hosting, deployment, maintenance, downtime, and all the other stuff that comes with a custom solution. Alternatively, you can use an automator/integrator like Zapier, but then you're limited to the functionality that the automator platform chooses to expose. Mechanic removes all that, and give you access to the full power of Shopify's API's, all using the familiar language of liquid that so many of us developers work with day in and day out. It used to be that if I needed a small custom solution for one of our shops, I would spend days trying to remember how to set up a Ruby environment, get it hosted on Heroku, get webhooks working, and then have a barely working application that did just that one thing and nothing else. Since using Mechanic for the past half-year, I honestly don't think I'll ever build a custom Shopify application again. Mechanic has empowered to me to create all kinds of solutions for our business that I never even considered attempting in the past—the barrier to entry was just too high. With Mechanic, I can just write a task to do whatever I want, and best of all, *have fun doing it.*

April 24, 2021

When I first came across this app I did not realize it’s full potential. It has helped us to create very powerful tasks which otherwise would have been either very expensive to develop or would have required multiple other apps. Mechanic combines it all and does so with an extremely easy and adaptive interface. But the best part is the community. It is super easy to find great help and post jobs if you’re stuck on a task. Mechanic must be the best app on this App Store.

March 29, 2021

Great app with tons of useful utility to lessen the tedium of running an online store. Response to customer support is timely and helpful. Great all around.

March 10, 2021

Finally, an App that actually works. After trying many solutions and discovering they fail silently, only do 50% of the job, or just won't work, Mechanic was a breath of fresh air. I'm so glad to have found Mechanic. The team has the right attitude, response, and a product that actually works, unlike half the other stuff out there.

Feb. 10, 2021

Very powerful app that allows you to modify the functions of Shopify. I'm able to automate so many things with just this 1 app that does almost everything.

Feb. 6, 2021

I mainly installed this app to help manage my orders for my handmade items. I am limited to how many I can take per day, but with a large inventory it’s impossible to be manually monitoring and deactivating (plus this leads to enquiries ‘wHy CaN’t I oRdEr’, because FAQs are obviously just there for fun!). Plus it’s impossible to monitor when you are sleeping I use the task which limits daily orders and had a number of back and forths with Isaac to get this set up. He was extremely patient and thorough with me, and I now have a store that is perfectly self managed! Can’t recommend enough!

Jan. 24, 2021

This is by far the best app on the shopify app store. Literally never looking back after this. Think about it as a magical automator that can do pretty much everything Shopify can't out of the box. No need to learn code, but it is entirely possible to learn by doing. So many tasks already written, it's easy to pick up stuff that works an apply it to your use case. 11/10

Dec. 9, 2020

This app is AMAZING! I could never go back to using Shopify without it, and I am not a Shopify developer really I just know a little C++ and Python. My company uses Mechanic to automatically print orders, add free gifts to orders as part of promotions, automatically update our iContact mailing lists with Shopify customers... the use cases are endless! And the team at Lightward is soooo helpful, they are quick to respond to requests and always provide ample information and development support. Developers: GET IN THE SLACK CHANNEL! It's awesome how much help you can get and how friendly people are. I was reluctant to do it because I'm clueless when it comes to Liquid, but being in there earlier would have saved me tons of time and they are really really nice to beginners. Just give it a shot, you'll love it!

Dec. 3, 2020

With Mechanic the possibilities for customization of your Shopify store are endless. Developers in their Slack channel are responsive, reasonable and pleasant to work with. Also the documentation at docs.usemechanic.com is invaluable if you're new to Liquid.