All reviews

Rating Breakdown

  • 5
    99% (162 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Feb. 14, 2020

I love this developer-friendly powerful app. It does exactly what it says, and automates things based on specific logical conditions. I'm using this for managing customer tags, auto-fulfilling certain orders, handling the membership approval and removal of my site, and it hasn't let me down yet. In fact, looking at the catalogue of possible automations is quite the fun rabbit hole to get distracted playing with. The flexibility and reliability are exactly what I was hoping for. The customer support is AMAZING. I am seriously impressed with the developer's commitment to support their software in a personable, humble, and reliable way. I can't say enough great things about this app and the developer. I'm using locksmith (also from this developer), mechanic, and a membership payment processing app (from a different developer), so if this developer were to make one of the latter, I'd switch over in a heartbeat.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

This is an extremely well designed app that gives you tremendous functionality. Some of the extensions they have added to Liquid to help you write tasks are so valuable - hash, array, cache, parse_jason - I wish they would be added to core Shopify Liquid! The documentation is extensive and Isaac is extremely responsive. Tasks that I expected I would have to automate outside Shopify using serverless AWS are now all implemented inside Mechanic - making my life much easier.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 23, 2019

Hands down the #1 most useful app I have ever installed. If you're a developer I guarantee you're especially going to love this app because you can literally write your own automated tasks to do whatever you want to do - in liquid-style code - how cool! No need to install 30 different apps to perform a bunch of automated tasks - you can write your own tasks or use many of the ones the Mechanic team provides! Worth every penny. There is no other app of its kind on the app store that I've seen. There's a lot of functionality in this app - I highly recommend spending time playing around with the tasks included with Mechanic and using them as templates to create your own tasks. Documentation is great and the support we've gotten from Isaac's is absolutely amazing. 1000x thank you for creating this app!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2020

Mechanic has allowed us to add complex functionality to our site that would've only been possible by creating a custom app. A core part of our business requires data from external APIs and Mechanic allowed us to develop custom tasks to connect to these sources seamlessly. We were able to easily convert our business logic into the necessary custom tasks and streamline our workflow. We could focus on developing the tasks without the need to worry about all the underlying infrastructure which was great. Another added benefit has been the team at Mechanic, it is like having another developer on your team as they are very responsive to any questions you might have and are amazingly quick to add functionality to Mechanic. Additionally, through the use of this app we have been able to uninstall 2 other apps and replace their functionality with Mechanic saving us time and money. An indispensable app for us!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

We've been using this app for months now. Mechanic allowed us to get rid of three other apps and best of all it works behind the scenes. No integration with our theme was required. Incredible tech support as well!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 6, 2019

Hands down the best app I've used on Shopify. It has drastically increased our team efficiency and has allowed us to automate time-consuming manual tasks. The customer support is also A+. The programmers worked with me to create new tasks and fix any issues that occurred. Normally, this type of support and functionality would cost an arm and a leg. But, the price is reasonable to boot. I would recommend that every store use this app. I'm so happy I found it.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

Amazing app and best support on Shopify! Very open to new suggestions, amazing!!! Thank you so much, we will keep improving with you!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

I would posit that this is very likely to be the BEST VALUE app on app store. And yes, I know it's not a free one. It's actually much better than the description here because it already has about 190 tasks ready to roll (including several I requested myself). I installed this a couple of weeks ago for two jobs; to tag customers based on the product type they ordered and to create and maintain a Recent Products Collection. It has done this easily and with idiot proof configuration options. Mechanic does SO much more. So many of the pre-written tasks seem to be really useful and replace a bunch of other apps that are out there in the app store. . Give me a while and I will set up some more tasks and provide another review but in the meantime this is my favourite app so far discovered. **Update 4 months later ** I cheekily requested several more tasks a couple of days ago and the wonderful support was highly responsive as before. They are clearly more than competent but also seem to genuinely care. They have superb communication skills and has cheerfully helped me out very quickly again, and then provided follow on support when I couldn't resolve a simple issue myself. Gawd they are good! One of the few firm who actually go the extra mile and deliver top quality service. I see there are now 235 tasks prebuilt and I'm slightly embarrassed at what a low price I am paying for all this functionality and support - and at what good value this is, especially when compared to so many other apps here. I've just counted up the tasks I am running and it's around 20. Rather more than the original two I had bought the app for! If I was a developer instead of a merchant, I expect I'd be getting even more from it. I recognise this is a rather gushing review: it's not normally my style - but credit where credit's due! Thank you so much to Isaac and team. You deserve great success. Kudos to you! :)

Using app

5 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 28, 2019

Really cool app because it saves us time. Support has been very helpful and quick to reply as well. No complaints :)

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

Great support and very easy to use app . I used it to automate review requests and it does it no problem .

Store

6TN

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 30, 2019

The app is fantastic and the most amazing part is they can create a custom task for you based on your needs. Great support Issac. Love this app

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2019

Isaac and his team at Mechanic are by far some of the most helpful, talented, and dedicated support teams and app developers I have ever interacted with on Shopify. Isaac's commitment to help me with my automated order fulfilling, .csv export scheduling, and the tasks necessary to make the automations run smoothly together, is something I only hope to encounter again as I navigate the ecommerce world and grow our business. I cannot recommend this app and their team enough. Truly great job.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2019

I'm really happy with this app so far. I am using it to do a bunch of different tasks. E.g. email customers about outstanding order payments. Send them email when an order is taking too long and so forth. It's not saving me any money yet on my other apps as it doesn't quite do what they do. But hopefully it will in the future.

Using app

Almost 2 years

Total reviews

6

Average rating

4.5

5 / 5 Share

July 4, 2019

This app literally saved my business! Not only are the available functions currently available worth the cost alone, the fact you can build your own makes this worth every penny! Also, Issac @ Lightward helped me tremendously by building the function I needed to add a limit on the amount of total orders received per calendar day. He openly worked with me to gather the requirements and make tweaks as needed, which I could not have done without his help! Plus...this function was added so that any users of Mechanic now has access to this feature as well!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2019

Isaac from Mechanic has helped me out with 4 different applications now so I am very happy with how this works.. basically like having your own developer

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2019

Mechanic helped us automate capturing payments. For internal fulfillment reasons, we needed to turn off auto-capture of payments until the end of each day. Rather than having to go in and manually do it at the end of each day, Mechanic allows us to capture expedited shipments immediately and everything else just before midnight each day. It solved our problem. I'm looking forward to using it for other tasks too. Isaac was super helpful. He created multiple scripts for our specific needs in about a day.

Store

Lalabu

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2019

Fantastic tool, lots of pre-built tasks to get you started and if you get a little stuck with customing a task the support from the team is second to none.

Store

Bitgem

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2019

For anyone hoping to do anything beyond the limited basic functions that Shopify provides out of the box, this app is for you. The app is VERY well built, the Mechanic team is fantastic and pricing is very fair!

Store

Bouu

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2019

Great app and great support from the team. Helped us do all those little things that cannot be done easily in Shopify. When a task was not on the list the team created one for us in 24 hours. This is a must-have application for all Shopify owners. Cannot recommend enough.

Using app

About 1 month

Total reviews

3

Average rating

2.3

5 / 5 Share

April 3, 2019

The team went over and above to assist us during a trying time. Our site needed some urgent functionality, thanks to the team we managed to get this done and we continue to get changes made. HAPPY!!!

Using app

8 months

Total reviews

1

Average rating

5.0