Meety: Appointment Booking App
Schedule appointments, make booking easy with event calendar
Rating
5.0
feedback
449
chart
#4,021
All reviews
May 2, 2024
I moved to Meety after struggling with 2 other meeting apps. Meety does exactly what it says, and meets all my business needs for booking visitors at our cellar door (unpaid/instant) and also special events (paid/checkout). The email customisation is great, documentation clear, and behaves just as I hoped. As per other comments, the support team has been absolutely fantastic (Macie, especially!!). I had an issued caused on Shopify side, and the dev team jumped on a fix super quickly. As a newer app, the team is super-responsive to any gaps or quirks. But honestly, I've seen many more issues with longer-established apps - and less interest to fix them. Do yourself a favour, get onto this app!
Hi there, We highly appreciate your every word. It is great to know that you had a wonderful experience with our app and service. If you have any concerns, feel free to contact us on Live Chat or [email protected]. Best regards, Meety Team.
May 1, 2024
perfect very nice and helpfull
Hi there, Thank you so much for your sharing. We are so happy to become a companion in supporting your business. If you have any questions, do not hesitate to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 30, 2024
I haven't used Meety yet, but while setting up my store, I was met with the issue of payment integration with Calendly/having to upgrade to the paid plan. I love that Meety is a native app to Shopify so I don't have to manage anything extra, and the customer service is extremely quick and kind! Looking forward to using this app soon!
Hi there, We sincerely thank you for your feedback. This is a big motivation for us to continuously improve our product and service. We are always willing to hear your concern. Feel free to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 27, 2024
I've worked in customer service for a long time in high end 5 star hotels and also Apple. Today, I stumbled upon this app, which at first, looked daunting so I went to chat support. I was greeted by Macie who has been 5 star service since the start of our conversation. She has listened to all my questions and made sure they have been answered and with details. She has been incredibly patient with me as I have been learning the new app for my business. If people could be served all day like the way Macie has served me today, this world would be a better place! If I had a business where I were to hire staff, I would have Macie on my team in a heartbeat! Can't wait to see where this app takes our business.
Hi there, We highly appreciate your every word. It is great to know that you had a wonderful experience with our app and service. If you have any concerns, feel free to contact us on Live Chat or [email protected]. Best regards, Meety Team.
April 26, 2024
Super service, patiente et elle a bien répondu à toutes mes questions pour setter mon service :) Merci beaucoup
Hi there, Thank you so much for your sharing. We are so happy to become a companion in supporting your business. If you have any questions, do not hesitate to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 26, 2024
Amazing experience and great support from Grace!
Hi there, We sincerely thank you for your feedback. This is a big motivation for us to continuously improve our product and service. We are always willing to hear your concern. Feel free to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 26, 2024
Exceptionally good customer service. Responds within minutes, solves problems in a short time.
Hi there, Thank you so much for your sharing. We are so happy to become a companion in supporting your business. If you have any questions, do not hesitate to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 25, 2024
I was searching for a booking app for a while and came across meety. It has all the functions I need and the support team have gone above and beyond with all my questions. I am still in the initial stage of integrating it to my website but so far so good and you can match it in and customise it well! Will know more once it is live and bookings have commenced but really happy with the app so far! Belle has been great too!
Hi there, We sincerely thank you for your feedback. This is a big motivation for us to continuously improve our product and service. We are always willing to hear your concern. Feel free to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 24, 2024
best and quick support.. fantastic app
Hi there, We highly appreciate your every word. It is great to know that you had a wonderful experience with our app and service. If you have any concerns, feel free to contact us on Live Chat or [email protected]. Best regards, Meety Team.
April 23, 2024
Excellent customer support. Quick & efficient in solving my problems.
Hi there, Thank you so much for your sharing. We are so happy to become a companion in supporting your business. If you have any questions, do not hesitate to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 22, 2024
Facile d'utilisation, et service client réactif, je recommande à 100%
Hi there, We sincerely thank you for your feedback. This is a big motivation for us to continuously improve our product and service. We are always willing to hear your concern. Feel free to contact us on Live Chat or [email protected]. Best wishes, Meety Team. ----------- Salut, Nous vous remercions sincèrement pour votre retour. C'est une grande motivation pour nous d'améliorer continuellement nos produits et services. Nous sommes toujours prêts à entendre vos préoccupations. N'hésitez pas à nous contacter sur Live Chat ou [email protected]. Meilleurs vœux, L'équipe Meety.
April 21, 2024
I highly recommend Meety for anyone looking for a versatile and user-friendly application. The customer service is exceptional; a big thank you to Macie who helped me a lot. She's responsive and resolve issues promptly. The app itself is intuitive and highly customizable, meeting all my needs effortlessly. Thanks to the team for their outstanding dedication!
Hi there, We highly appreciate your every word. It is great to know that you had a wonderful experience with our app and service. If you have any concerns, feel free to contact us on Live Chat or [email protected]. Best regards, Meety Team.
April 20, 2024
This is a new app but the team has gone above and beyond to make sure it works for my (old) theme, fixed any bugs and is also implementing some suggestions that I had to make it work well for my business. I love that I can make the widget work with our colours/ typography etc. Highly recommend Meety and thanks again to the whole team there, excellent customer service!
Hi there, Thank you so much for your sharing. We are so happy to become a companion in supporting your business. If you have any questions, do not hesitate to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 19, 2024
Excellent customer service! Belle was amazing and extremely helpful! 100% recommend.
Hi there, We sincerely thank you for your feedback. This is a big motivation for us to continuously improve our product and service. We are always willing to hear your concern. Feel free to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 19, 2024
Fantastica e ricca di funzionalità. supporto super veloce.
Hi there, We highly appreciate your every word. It is great to know that you had a wonderful experience with our app and service. If you have any concerns, feel free to contact us on Live Chat or [email protected]. Best regards, Meety Team. --------- Ciao, Apprezziamo molto ogni tua parola. È bello sapere che hai avuto un'esperienza meravigliosa con la nostra app e il nostro servizio. In caso di dubbi, non esitate a contattarci su Live Chat o [email protected]. Distinti saluti, Squadra di incontro.
April 18, 2024
Thanks for the help!
Hi there, Thank you so much for your sharing. We are so happy to become a companion in supporting your business. If you have any questions, do not hesitate to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 23, 2024
Some good points, particularly as currently a free service but after a couple of weeks having it installed too many inconveniences for me. Customer service great but for me often a time delay as am in the UK so not always a quick problem solve. Challenges I had were time zones (the auto booking email said one time but the calendar attachment in the customer email said +1 hour), this couldn't be resolved fully without each customer changing their Google calendar settings so had to remove the attachment from email to eliminate confusion. It couldn't be set so that all staff could see the calendar when integrated with google (they could only see their own bookings) so when everyone needs to see how busy or not another person is, or if room to add additional appointments, they couldn't. I couldn't get it to create a customer in Shopify POS which meant duplicating information gathering for new customers. Today when adding manual bookings to the calendar names were being replaced on future bookings, meaning I can't identify who that booking is for until they arrive! Edit: The app has contacted me to resolve issues but I have since changed provider. Lots of good points with this app just didn't fully work for me and the way my business operates.
Dear Sir/Madam, I hope this message finds you well. Our team want to extend our sincerest apologies for any inconvenience you've experienced while using our app. We would like to clarify that the Meety app does indeed work seamlessly with Shopify POS, and any issues you encountered may stem from a misunderstanding. We truly appreciate if we can investigate and resolve what appeared as a glitch in the app from your side. Furthermore, we are fully committed to making necessary improvements to enhance our service. Our team has sent you a detailed email to reach out and strongly desire to address the aforementioned challenges, including the Calendar sharing issue you encountered. We are looking forward to hearing from you soon. Best regards, Meety Team.
April 17, 2024
Extremely useful app, with helpful staff that made the software easier to use !!
Hi there, We sincerely thank you for your feedback. This is a big motivation for us to continuously improve our product and service. We are always willing to hear your concern. Feel free to contact us on Live Chat or [email protected]. Best wishes, Meety Team.
April 17, 2024
Je souhaitais mettre en place une réservation en ligne avec un service de connexion à la plateforme Zoom. Le service est vraiment à l'écoute et disponible face aux différentes requêtes. Je recommande.
Hi there, We highly appreciate your every word. It is great to know that you had a wonderful experience with our app and service. If you have any concerns, feel free to contact us on Live Chat or [email protected]. Best regards, Meety Team. ---------- Salut, Nous apprécions grandement chacun de vos mots. C'est formidable de savoir que vous avez eu une merveilleuse expérience avec notre application et notre service. Si vous avez des inquiétudes, n'hésitez pas à nous contacter sur Live Chat ou [email protected]. Cordialement, L'équipe Meety.
April 16, 2024
I've tried many booking app and this one is from far the best. I particularly appreciated the various discussions I had with the Meety teams and the help they gave me to configure the application to my needs. Thanks again, and I hope you have a lot of success with this app!
Hi there, Thank you so much for your sharing. We are so happy to become a companion in supporting your business. If you have any questions, do not hesitate to contact us on Live Chat or [email protected]. Best wishes, Meety Team.