Mega Media Exporter  for Shopify

Mega Media Exporter

Export & download product images + videos in bulk

View on App Store

Rating

4.6

feedback

13

Reviews

chart

#1,197

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    15%
  • Less than a month
    15%
  • Less than a year
    38%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the quick and efficient customer service provided by the team. Customers appreciate the app's functionality in downloading and organizing images from their Shopify stores, saving them significant time and effort. The support team is highlighted for being responsive, helpful, and quick to resolve any issues that arise. Users also mention the ease of use and effectiveness of the app in fulfilling their needs. However, there is one negative review mentioning issues with image downloads and a refund request.

Highlights

Efficient customer service and quick response time
Time-saving functionality for downloading and organizing images
Responsive and helpful support team
Ease of use and effectiveness of the app
Issue with image downloads and refund request

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 19, 2025

Very quick response and polite people to work with! Whenever I had an issue, we communicated via email, and they responded always within minutes. Whatever technical issue that had occurred within the software was fully resolved within hours. Overall, the customer service is top! I look forward to continued business with them.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I have work with this amazing bunch for a year or so now and they have been super helpful with assisting our store in exporting mass images accordingly to the format we have requested. Would not have completed this project without their contribution! <3 Thanks to Oleksii and team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Works very well, with great support. Thanks so much!

Store

Allies

Using app

20 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 4, 2024

This is the second time I have installed this app to download 10,000+ images from my Shopify store to input into my POS system. Both times the support has been quick to fix any issues I had. Would recommend.

Using app

8 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 9, 2024

bought the subscription. only downloaded some of the images. refund requsted

Using app

39 minutes

Total reviews

4

Average rating

4.0

Developer Reply

Dear Abreu Clothing Team, Thanks for your review. Anything that didn't work in the app for you or worked as not expected? If that's the case, please let us know and we'll fix it for you. If it downloaded just some fo the images, maybe the selection you made was an incorrect one, you can always reach out to our 24/7 support team and they will double check it for you. Regarding refund - we're always issuing refunds to the customers that are not 100% happy with the app. In your case there were no charges yet.

All reviews

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