Rating

4.6

feedback

152

Reviews

chart

#1,926

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    38%
  • Less than a year
    48%
  • More than a year
    5%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its excellent support team that is responsive, helpful, and quick to resolve any issues. Users appreciate the simplicity of the app's settings, numerous features, and the ability to customize menus according to their preferences. The support staff, particularly Kien, is highlighted for going above and beyond to assist users in setting up their menus effectively. Additionally, users mention that the app is user-friendly, has a beautiful design, and enhances the overall navigation experience for customers. However, there are a few negative reviews mentioning issues with integration, lack of responsiveness from support, and difficulties in configuration.

Highlights

Positive reviews highlight the excellent support team that is responsive, helpful, and quick to resolve issues.
Users appreciate the simplicity of the app's settings, numerous features, and the ability to customize menus according to their preferences.
Customers praise the user-friendly design, beautiful menus, and enhanced navigation experience for customers.
Some negative reviews mention issues with integration, lack of responsiveness from support, and difficulties in configuration.
Specific mention of Kien as a standout support staff member who goes above and beyond to assist users effectively.

Rating Breakdown

  • 5
    89% (135 ratings)
  • 4
    3% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2024

The support is very good and the time to repair was quick and seamless.

Using app

--

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 5, 2024

Perfect app for what I needed. Looks great, works perfect. The support staff are responsive and come back with a solution straight away.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

The best APP, and the best STUFF! Thank you for help!

Store

My Store

Using app

About 12 hours

5 / 5 Share

Sept. 11, 2024

Definitely the best mega menu app on Shopify. The support is very proactive and helped us configure everything according to our preferences.

Store

Hideez

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Good Work

Using app

About 2 hours

Total reviews

1

Average rating

5.0

All reviews

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