Rating

4.6

feedback

162

Reviews

chart

#1,482

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    8%
  • Less than a month
    40%
  • Less than a year
    43%
  • More than a year
    5%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team, particularly mentioning a support member named Kien. Users appreciate the quick response times, efficient issue resolution, and the app's powerful functionality. The app is described as user-friendly, easy to customize, and stable, making it a reliable choice for creating mega menus on Shopify stores. However, there are a few negative reviews highlighting issues such as the app not opening, lack of responsiveness from the support team, and difficulties in integration with themes.

Highlights

Excellent customer support and quick issue resolution
User-friendly interface and powerful functionality
Negative reviews highlighting issues like app not opening and lack of responsiveness from support team
App praised for being stable and easy to customize
Positive feedback on the efficiency of the support team, particularly a member named Kien

Rating Breakdown

  • 5
    88% (143 ratings)
  • 4
    3% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 1, 2025

Better Support & Great App

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2025

Excellent customer service! Very prompt and competent. Awesome guy named Kien immediately answered my chat and resolved the issue. Will definitely recommend this app and this company.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

I recommend this application. The author has strong technical skills and a responsible attitude, helping me solve some of the problems that may arise with the application; excellent!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Great app, even better support. Quick to respond and great to communicate with. Kien was very helpful in assisting with a couple of spacing issues needed. Buy and use with confidence!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

I had an issue while setting up, and their support team responded incredibly fast and efficiently resolved it. The functionality of this app is truly powerful—it's flexible, easy to customize, and very stable. If you're looking for a reliable mega menu solution, this is definitely a great choice!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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