Rating

4.6

feedback

160

Reviews

chart

#1,798

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    8%
  • Less than a month
    39%
  • Less than a year
    43%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick response times and efficient resolution of any issues they encounter. The app itself is praised for its powerful functionality, flexibility, ease of customization, and stability. Many users find it to be the best mega menu solution on Shopify, with a wide range of options and settings available. However, there are a few negative reviews mentioning issues with app functionality and support, such as one user experiencing difficulties with the app not opening and another user encountering unresponsive support.

Highlights

Exceptional Customer Support and Quick Issue Resolution
Powerful Functionality and Flexibility
Wide Range of Options and Settings
Negative Reviews Highlighting App Functionality Issues
Negative Reviews Mentioning Unresponsive Support

Rating Breakdown

  • 5
    89% (142 ratings)
  • 4
    3% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 16, 2025

Excellent customer service! Very prompt and competent. Awesome guy named Kien immediately answered my chat and resolved the issue. Will definitely recommend this app and this company.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

I recommend this application. The author has strong technical skills and a responsible attitude, helping me solve some of the problems that may arise with the application; excellent!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Great app, even better support. Quick to respond and great to communicate with. Kien was very helpful in assisting with a couple of spacing issues needed. Buy and use with confidence!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

I had an issue while setting up, and their support team responded incredibly fast and efficiently resolved it. The functionality of this app is truly powerful—it's flexible, easy to customize, and very stable. If you're looking for a reliable mega menu solution, this is definitely a great choice!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

The most important thing is the depth of the menu levels. Lots of options and settings. Very fast response from the support service.

Using app

12 days

Total reviews

3

Average rating

5.0

All reviews

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