C: Mega Menu
The reviews for the app are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users find the app easy to use, efficient, and effective in improving menu and navigation on their Shopify stores. The support team is praised for being responsive, helpful, and quick to resolve any issues. However, there is one negative review mentioning the complexity of the app and the lack of support for coding issues, leading to frustration and uninstallation.
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Amazing response and service from the support team! I find this app very easy to use and set up and the results are great. Needed some assistance from the team who helped without any hesitation and plenty of professionalism. Would highly recommend this app to anyone wanting to improve there menu and navigation.
Thank you so much for your fantastic review! We're delighted to hear that you found the app easy to set up and that you're happy with the results. Your kind words about our support team mean a lot to us. We truly appreciate your recommendation and thank you for choosing C: Mega Menu!
The app is intuitive and easy to use. The support team is efficient, responsive, and always quick to help. Highly recommended!
Thank you for your wonderful review! We're glad you found the app intuitive and easy to use. Your kind words about our support team mean a lot to us. We truly appreciate your recommendation!
I’ve been genuinely impressed with C: Mega Menu. The app is efficient, easy to configure, has an affordable subscription plan, and offers an excellent range of features for building professional Shopify navigation. What really stands out is the customer support; they respond quickly, are helpful, and are committed to resolving issues. Everything you need from a mega menu app is here. Highly recommended!
Thank you so much for your amazing review! We're delighted to hear you're enjoying C: Mega Menu and found it easy to use, feature-rich, and affordable. Your kind words about our support team mean a lot. Thanks for your recommendation and support!
The best support I've received from any shopify app, thank you for all your help and Bravo.
So complicated to do on your own and requires coding. it would have been doable if they have support but they don't. like no chat support whatsoever... uninstalling it now. Update: BECAREFUL, there're some codes that you will need to delete after you uninstall the app. I got an email from them to do so, but the video is private on youtube... this is the worst app I've dealt with.. STAY AWAY!
Hello there, Thank you for your review. However, it seems like your reaction may have been a bit hasty. You installed the app over the weekend, which includes holiday periods, and then immediately uninstalled it after sending an email to support. You also left a negative review within an hour. It would have been helpful to wait for the working days to begin, as both our team and Shopify may take some time to respond, especially considering time zone differences. We are providing support via emails and not via live chat and that should not be the reason to put negative review. Despite it being a holiday, I responded to your inquiry and asked you to provide a collaborator code and reinstall the app. I also mentioned that our team would complete the setup once we were back in the office on Monday. However, I have not received a response from you. Please note that we use a theme app extension (https://shopify.dev/docs/apps/build/online-store/theme-app-extensions), which means we don’t need to add any code directly to your theme. In fact, our app doesn’t have access to modify your theme’s code at all, so the claim about code injection is incorrect. I kindly ask that you reinstall the app, provide us with the necessary access, and allow us to set up the app for you. Additionally, please consider removing the misleading review. Thank you.
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