ReRank: AI Blog/SEO Optimizer
AI SEO Assistant: Higher Ranking, CTR & More Qualified Leads.
Rating
3.7
feedback
3
chart
#14,795
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
33%
-
Less than a year
67%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mostly positive, with users praising its usefulness, affordability, and customer service. They find it easy to use and appreciate the time-saving features it offers. However, there is a negative review highlighting a significant drop in website traffic after installing the app. The user expresses frustration over automated changes made to the site and the lack of support to address the issue.
Highlights
Review RSS Feed
All reviews
July 1, 2023
This app is very useful and affordable, if has all the tools i needed with the best customer service
Dear Balerz, 😊 Thank you for your amazing review! We're delighted to hear that you find our app useful, affordable, and equipped with all the tools you needed. Your feedback on our customer service means the world to us, as our main goal is to provide top-notch support to our customers. We appreciate your kind words and are excited to continue supporting your business! Best regards, Your ReRank & MelioraWeb.com Team
May 16, 2023
Einfach zu bedienen und spart jede Menge an aufwendiger Arbeit. Der Support ist spitze und hilft schnell weiter falls man mal Unterstützung benötigt.
Using app
5 months
Total reviews
5
Average rating
5.0
Lieber Seidel Moden, 😊 Vielen Dank für Ihre fantastische Bewertung! Wir freuen uns sehr, dass unsere App Ihnen die Arbeit erleichtert und dass Sie mit unserem Support zufrieden sind. Ihr Lob bedeutet uns sehr viel, da wir stets bemüht sind, unseren Kunden die bestmögliche Unterstützung zu bieten. Nochmals vielen Dank und wir freuen uns, weiterhin an Ihrer Seite zu sein! Mit freundlichen Grüßen, Ihr Team ReRank & MelioraWeb.com
Jan. 3, 2023
My Traffic has gone from 200 hits per day to 17 hits per day, in 7 days. Installed this app on Dec 24, it has made horrible, automated changes to my site. I see no way to contact support, and no way to revert the apps actions. I would love to see this app work properly; I need somebody to contact me immediately.
UPDATE: Dear Lakeside Buggies, We understand the frustration and disappointment you must be feeling with the recent drop in clicks and traffic on your website. We want to assure you that we take your concerns very seriously. We have tried to contact you 5+ times to help you solve the issues you’re experiencing. Please note that there is absolutely no indication that they were caused by our app! Still, we really wanted to help unblock your challenges because our clients are our top priority. We understand that external factors such as the holidays and the seasonality of demand for products similar to yours may have played a significant role in the decline of clicks and traffic to your store, plus the recent changes in Google's algorithm. Even though these issues were not caused by our app, know that we are truly sorry for any inconvenience or disappointment they may have caused you. We wish you all the best in the future and hope that you will consider giving us the opportunity to work with you again. Sincerely, The ReRank Team ----------Previous Reply----------------------- Dear Lakeside Buggies, We apologize for the negative experience you've had with our app. Our team has contacted you and is dedicated to finding a solution. In the meantime, please don't hesitate to contact us through the in-app support chat or at [email protected] if you have any further questions or concerns. We are here to help and will do our best to resolve any issues you may be facing. Thank you for your feedback. Sincerely, The ReRank Team
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