Mercado Pago Antifraud Plus for Shopify

Mercado Pago Antifraud Plus

Improve security of your store and improve the approval rate.

Rating

4.8

feedback

60

Reviews

chart

#5,419

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    78%
  • Less than a day
    2%
  • Less than a month
    7%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the excellent customer service and support provided by the app. Many users found the app easy to install and praised the features that help prevent fraud. Additionally, the app was commended for its effectiveness in processing payments and generating trust with customers. However, on the negative side, some users experienced issues with payment rejections, leading to potential loss of sales and frustration. There were concerns about the app rejecting legitimate payments and the impact it could have on customer retention. Overall, the app seems to have a strong focus on fraud prevention but needs improvements in handling legitimate transactions to avoid customer dissatisfaction.

Highlights

Excellent customer service and support
Effective fraud prevention features
Payment rejections leading to potential loss of sales
Appropriate processing of payments
Need for improvements in handling legitimate transactions

Rating Breakdown

  • 5
    90% (54 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    7% (4 ratings)

Reviews with Text

  • 73% (44)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 31, 2026

Consideren esta calificacion como 0 estrellas, acabo de vivir una historia de terror un pedido de 40mil MXN el cual bajo las condiciones comerciales y logisticas de nuestra pagina web, Mercado Pago se tomo atribuciones para darle la razon a un pseudo cliente que nos estafo con un pedido de un producto personalizado hecho a la medida para el. Cumpliendo nosotros las condiciones comerciales pactadas le reembolsa el total del pedido y nos deja con un producto personalizado invendible, creandonos una perdida de 40mi MXN, usen mejor otra pasarela de pago que nos defienda como vendedores.

Using app

6 months

Total reviews

3

Average rating

1.0

5 / 5 Share

Feb. 27, 2026

La explicación del asesor fue muy buena para realizar la configuración. Recomiendo ampliamente esta app.

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

La verdad me encantó como me apoyaron en colocar los check Out, muy hable la persona y también me gusta que mercado pago tenga buenas cosas como el banner y apoyos para nuestras tiendas online

Store

MALÉ

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Excelente servicio en todos los sentidos. La atención personalizada es impactante y facilidad de seguimiento es increible.

Using app

8 minutes

Total reviews

1

Average rating

5.0

All reviews

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