Rating

2.2

feedback

5

Reviews

chart

#10,292

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    40%
  • More than a year
    60%

Reviews Summary

The reviews for this Shopify app are a mix of positive and negative feedback. On the positive side, users appreciate the ease of use and functionality of the app, especially in terms of connecting inventory and updating systems seamlessly. Customers also praise the quality of items offered and the attentive customer service provided by the US-based company. However, there is a negative review highlighting a lack of response from the supplier, indicating poor customer service and potential issues with communication. Overall, the app seems to excel in user-friendliness and product quality but may have room for improvement in customer support and responsiveness.

Highlights

Ease of use and functionality
Quality of items and customer service
Communication and customer support

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 2, 2024

I have emailed this supplier from my Shopify dashboard and from within the app. They will not respond to me. Either they hate SET APART Hebrews or they are just plain racist. Either way, customer service sucks.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 30, 2023

I would put them at the top for luxury items. Cannot wait for them to add more items. Best print on demand site. Five stars for me. The design program is easy to get around on. A Top have in print on demand.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2021

Very easy to use. Connected our inventory with ease and its system updates as if we were editing in Shopify. My team and I were shocked at how we did not know about merchmake sooner. Definitely recommend for anyone who has a business, brand or company that needs marketing merchandise.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

Much easier and more user friendly than some of the other POD services I've used. I also liked that there were some extended capabilities and that customer service was super attentive!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

Quality items and a willingness to work directly with the customer. US based company with fast and easy shipping.

Using app

About 2 months

Total reviews

2

Average rating

4.5

All reviews

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