Rating

5.0

feedback

4

Reviews

chart

#10,178

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

Mercuri's SMS and WhatsApp services have received overwhelmingly positive feedback from users, with a consistent 5-star rating. Users praise the app for making customer communication easy and effective, leading to better engagement and increased customer satisfaction. The seamless integration allows for personalized messages, order updates, and promotions to be sent directly to customers' phones, strengthening relationships and boosting sales. The Mercuri team's dedication to excellent customer service is highlighted, with users appreciating their responsiveness and support. Overall, users highly recommend Mercuri to e-commerce stores looking to enhance customer communication and experience.

Highlights

Effective customer communication and engagement
Seamless integration for personalized messages and updates
Dedication to excellent customer service
Positive impact on customer relationships and sales
Recommendation for e-commerce stores

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 9, 2025

We've been using the Mercury app by Karthik for WhatsApp notifications, and it has significant positive impact on our operations. The UX is super clean and easy to navigate, and it solved a major communication gap we were facing with our customers for order notifications. Pricing is very reasonable. And a special shoutout to Karthik — his support is absolutely top-notch! Quick, helpful, and always there when you need him. Highly recommended!

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

July 31, 2024

Mercuri's SMS and WhatsApp services made reaching our customers easy and effective, leading to better engagement and happier customers. The seamless integration helped us send order updates, promotions, and personalized messages directly to our customers' phones. This personal touch has really strengthened our customer relationships and boosted sales. The Mercuri team is fantastic, always responsive and helpful. Their dedication to great customer service aligns perfectly with our own values. We highly recommend Mercuri to any e-commerce store looking to improve customer communication. Thanks, Mercuri, for making a real difference for us!

Store

dwij

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2024

Mercuri has been an invaluable partner in managing transactional order and shipping updates via WhatsApp. Karthik, the founder, is always within reach, whether through WhatsApp or a phone call. I highly recommend their services to any growing business looking for efficient and reliable communication solutions. Give Mercuri a try—you won't be disappointed!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the positive review. Happy to help you scale with SMS and WhatsApp.

5 / 5 Share

May 27, 2024

Great app for SMS & WhatsApp order and shipping notifications. Karthik and team are very supportive and immediately reachable for any help. If you plan to grow your store and are looking to run campaigns they'll help you out.

Store

My Store

Using app

6 days

Developer Reply

Thank you for the review. Happy to help you scale with SMS and WhatsApp.

All reviews

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