Rating

5.0

feedback

4

Reviews

chart

#6,001

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    50%
  • More than a year
    0%

Reviews Summary

Mercuri is highly praised by users for its ease of use, functionality, and excellent customer support provided by Karthik. The app's SMS and WhatsApp services have significantly improved customer engagement and communication for e-commerce stores. Users appreciate the seamless integration that allows for personalized messages and order updates directly to customers' phones. The pricing is reasonable, and the team's dedication to great customer service is highlighted in the reviews. Overall, Mercuri is recommended for businesses looking to enhance customer relationships and boost sales through effective communication channels.

Highlights

Ease of use and functionality
Excellent customer support
Improved customer engagement
Seamless integration for personalized messages
Dedication to great customer service

Rating Breakdown

  • 5
    100% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 2, 2025

Mercuri has been very easy to use and functional. Karthik has been of great help in diagnosing issues whenever it comes up. Would recommend the app and the team! :)

Store

GoofOn

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2025

We've been using the Mercury app by Karthik for WhatsApp notifications, and it has significant positive impact on our operations. The UX is super clean and easy to navigate, and it solved a major communication gap we were facing with our customers for order notifications. Pricing is very reasonable. And a special shoutout to Karthik — his support is absolutely top-notch! Quick, helpful, and always there when you need him. Highly recommended!

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

July 31, 2024

Mercuri's SMS and WhatsApp services made reaching our customers easy and effective, leading to better engagement and happier customers. The seamless integration helped us send order updates, promotions, and personalized messages directly to our customers' phones. This personal touch has really strengthened our customer relationships and boosted sales. The Mercuri team is fantastic, always responsive and helpful. Their dedication to great customer service aligns perfectly with our own values. We highly recommend Mercuri to any e-commerce store looking to improve customer communication. Thanks, Mercuri, for making a real difference for us!

Store

dwij

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2024

Mercuri has been an invaluable partner in managing transactional order and shipping updates via WhatsApp. Karthik, the founder, is always within reach, whether through WhatsApp or a phone call. I highly recommend their services to any growing business looking for efficient and reliable communication solutions. Give Mercuri a try—you won't be disappointed!

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the positive review. Happy to help you scale with SMS and WhatsApp.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more