Mercuri SMS & WhatsApp Booking
SMS & WhatsApp for appointments, bookings & eCommerce
Rating
5.0
feedback
14
chart
#6,047
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
64%
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Less than a year
36%
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More than a year
0%
Reviews Summary
The Mercuri app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the seamless integration with Shopify, user-friendly interface, reliable support, and the ability to communicate with customers via WhatsApp and SMS. The app is highlighted for its automation capabilities, personalized customer communication, and the positive impact on conversion rates. Customers appreciate the quick and helpful support provided by Karthik, the founder, and the agile nature of the product team in implementing changes and updates. Overall, Mercuri is highly recommended for its ease of use, effective communication tools, and outstanding customer service.
Highlights
Review RSS Feed
All reviews
Jan. 7, 2026
Superb app ! We have been using this from last week and performance is amazing. Seamless integration with Shopify, Awesome UX and amazing rates and such a good customer support. Highly recommend it !!
Dec. 12, 2025
Product is simple, intuitive interface, and the Shopify integration works flawlessly. Syncing existing Shopify segments and automations is smooth, making it one of the strongest Shopify integrations available. The onboarding team is supportive, quick to act, ensuring campaigns are going live faster. I enjoyed their speed, promptness and delivery promise. Overall, the product and teams are agile, receptive to feedback, fast to implement changes with a fast support system in place. So far enjoyed working with them!
Using app
4 days
Total reviews
2
Average rating
5.0
Thank you for the amazing review. Glad we could help you with WhatsApp Marketing and notifications.
Nov. 27, 2025
Mercuri has a user-friendly interface, reliable support and seamless integration with Shopify & the WhatsApp Commerce. One can easily sync their Shopify catalog and start selling products on WhatsApp. Many of the main-stream WhatsApp service providers do not provide requisite support, that was one of the main reasons for us to switch to Mercuri. The product is currently new and advanced features are under development, looking forward to upcoming updates.
Thank you so much for sharing your experience with Mercuri! We're thrilled to hear that our WhatsApp Commerce integration and Shopify catalog sync are working seamlessly for you. Your feedback about our support team means the world to us - we're committed to being there when you need us, unlike many mainstream providers. That's exactly the experience we want every merchant to have. We're excited about the advanced features coming soon, including enhanced booking automation, AI-powered upselling, and even smarter customer conversations. Your input helps shape our roadmap! If you ever have questions or feature requests, don't hesitate to reach out. We're here to help you grow your business on WhatsApp and beyond. Thanks again for choosing Mercuri!
Nov. 24, 2025
Mercuri AI Copilot is an absolutely essential app for scaling Shopify store. It has seamlessly automated our customer communication, from abandoned cart reminders to personalized follow-ups, leading to a significant and immediate boost in conversion rates via WhatsApp. A special shout-out to Karthik, the co-founder, who provided personal support during setup. This app is an indispensable tool. Highly recommended!
Thank you so much for this amazing feedback! We're thrilled to hear that Mercuri has become an essential part of scaling your Shopify store and that you're seeing immediate results with WhatsApp conversions. It's wonderful to know that our automated abandoned cart reminders and personalized follow-ups are making a real impact on your business. Helping merchants like you boost conversion rates is exactly why we built Mercuri! We believe in being hands-on with our merchants, especially as you're getting started. Thank you for trusting Mercuri to automate your customer communication. We're excited to continue supporting your growth!
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