Mercuri SMS Marketing WhatsApp
SMS & WhatsApp for appointments, bookings & eCommerce
Rating
5.0
feedback
16
chart
#6,278
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
56%
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Less than a year
31%
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More than a year
0%
Reviews Summary
The Mercuri app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the seamless integration with Shopify, user-friendly interface, reliable support, and the ability to communicate with customers via WhatsApp and SMS. The app is commended for its automation features, such as abandoned cart reminders and personalized follow-ups, leading to increased conversion rates. Customers appreciate the quick and helpful support provided by Karthik, the founder, and the onboarding team. Overall, Mercuri is highly recommended for its ease of use, effective communication tools, and excellent customer service.
Highlights
All reviews
March 12, 2026
Applicazione molto utile, ben fatta e il supporto è super disponibile per l'implementazione! Per il momento la consiglio
March 11, 2026
Working with the Mercury SMS app on Shopify has been a fantastic experience. The platform has been incredibly helpful for managing and improving my WhatsApp communication. A special thank you to Karthik, who has provided exceptional support. Whenever I’ve had questions, needed help with something that seemed difficult, or wanted to implement a feature that wasn’t straightforward, Karthik has gone above and beyond to assist—often even helping by writing the code needed to make it work. The level of customer support has been outstanding, responsive, and genuinely helpful. It makes a huge difference knowing there’s a team behind the app that is willing to step in and solve problems quickly. I highly recommend Mercury SMS to anyone using Shopify who wants a reliable messaging solution backed by excellent support.
Jan. 7, 2026
Superb app ! We have been using this from last week and performance is amazing. Seamless integration with Shopify, Awesome UX and amazing rates and such a good customer support. Highly recommend it !!
Dec. 12, 2025
Product is simple, intuitive interface, and the Shopify integration works flawlessly. Syncing existing Shopify segments and automations is smooth, making it one of the strongest Shopify integrations available. The onboarding team is supportive, quick to act, ensuring campaigns are going live faster. I enjoyed their speed, promptness and delivery promise. Overall, the product and teams are agile, receptive to feedback, fast to implement changes with a fast support system in place. So far enjoyed working with them!
Using app
4 days
Total reviews
2
Average rating
5.0
Thank you for the amazing review. Glad we could help you with WhatsApp Marketing and notifications.
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