Rating

5.0

feedback

11

Reviews

chart

#3,467

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    64%
  • Less than a year
    27%
  • More than a year
    0%

Reviews Summary

Mercuri is highly praised for its user-friendly interface, reliable support, seamless integration with Shopify and WhatsApp Commerce, and automation of customer communication. Users appreciate the easy setup process and the smooth functioning of the app. The founder, Karthik, receives special recognition for providing exceptional personal support and guidance. Customers highlight the effectiveness of Mercuri in improving customer engagement, boosting conversion rates, and enhancing communication through SMS and WhatsApp notifications. The team's responsiveness, helpfulness, and dedication to great customer service are consistently mentioned in the reviews, making Mercuri a highly recommended app for e-commerce stores.

Highlights

User-friendly interface, reliable support, seamless integration
Automation of customer communication
Effective customer engagement and communication through SMS and WhatsApp notifications
Exceptional personal support from the founder, Karthik
Responsive and helpful team with dedication to great customer service

Rating Breakdown

  • 5
    100% (11 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 1, 2025

Great platform to chat with your clients at any point in their journey.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Mercuri has a user-friendly interface, reliable support and seamless integration with Shopify & the WhatsApp Commerce. One can easily sync their Shopify catalog and start selling products on WhatsApp. Many of the main-stream WhatsApp service providers do not provide requisite support, that was one of the main reasons for us to switch to Mercuri. The product is currently new and advanced features are under development, looking forward to upcoming updates.

Store

HS925

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Mercuri AI Copilot is an absolutely essential app for scaling Shopify store. It has seamlessly automated our customer communication, from abandoned cart reminders to personalized follow-ups, leading to a significant and immediate boost in conversion rates via WhatsApp. A special shout-out to Karthik, the co-founder, who provided personal support during setup. This app is an indispensable tool. Highly recommended!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Great app for SMS and WhatsApp order and shipping notifications, as well as 2-way conversational Marketing. The AI Agent on WhatsApp makes customer conversations smooth and engaging. Karthik and the team are very supportive and always quick to help. If you’re looking to grow your store or run marketing campaigns, they’ll guide you every step of the way.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Shopping is now turning conversational and at Mercuri is building AI Agents that can help you drive revenues.

5 / 5 Share

Oct. 12, 2025

Super easy setup and super easy to use. app works smoothly. Support by Kartik and team is top notch. Always available for any query or help required.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. Our idea is to keep the app as simple and easy as possible so that you can benefit from building a great customer experience via SMS and WhatsApp

All reviews

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