Rating

5.0

feedback

16

Reviews

chart

#6,278

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    56%
  • Less than a year
    31%
  • More than a year
    0%

Reviews Summary

The Mercuri app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the seamless integration with Shopify, user-friendly interface, reliable support, and the ability to communicate with customers via WhatsApp and SMS. The app is commended for its automation features, such as abandoned cart reminders and personalized follow-ups, leading to increased conversion rates. Customers appreciate the quick and helpful support provided by Karthik, the founder, and the onboarding team. Overall, Mercuri is highly recommended for its ease of use, effective communication tools, and excellent customer service.

Highlights

Seamless integration with Shopify and user-friendly interface
Effective communication via WhatsApp and SMS
Automation features for increased conversion rates
Quick and helpful support from the founder and team
Highly recommended by users

Rating Breakdown

  • 5
    100% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 12, 2026

Applicazione molto utile, ben fatta e il supporto è super disponibile per l'implementazione! Per il momento la consiglio

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

March 11, 2026

Working with the Mercury SMS app on Shopify has been a fantastic experience. The platform has been incredibly helpful for managing and improving my WhatsApp communication. A special thank you to Karthik, who has provided exceptional support. Whenever I’ve had questions, needed help with something that seemed difficult, or wanted to implement a feature that wasn’t straightforward, Karthik has gone above and beyond to assist—often even helping by writing the code needed to make it work. The level of customer support has been outstanding, responsive, and genuinely helpful. It makes a huge difference knowing there’s a team behind the app that is willing to step in and solve problems quickly. I highly recommend Mercury SMS to anyone using Shopify who wants a reliable messaging solution backed by excellent support.

Store

Dakodas

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Superb app ! We have been using this from last week and performance is amazing. Seamless integration with Shopify, Awesome UX and amazing rates and such a good customer support. Highly recommend it !!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Product is simple, intuitive interface, and the Shopify integration works flawlessly. Syncing existing Shopify segments and automations is smooth, making it one of the strongest Shopify integrations available. The onboarding team is supportive, quick to act, ensuring campaigns are going live faster. I enjoyed their speed, promptness and delivery promise. Overall, the product and teams are agile, receptive to feedback, fast to implement changes with a fast support system in place. So far enjoyed working with them!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review. Glad we could help you with WhatsApp Marketing and notifications.

5 / 5 Share

Dec. 1, 2025

Great platform to chat with your clients at any point in their journey.

Using app

About 2 months

Total reviews

4

Average rating

5.0

All reviews

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