Rating

5.0

feedback

16

Reviews

chart

#3,688

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    88%
  • More than a year
    6%

Reviews Summary

Mergn, a customer engagement and retention app, has received overwhelmingly positive reviews from ecommerce merchants. Users praise its multi-channel capabilities, automated flows, and the impact it has had on customer retention and repeat purchases. The platform is highlighted for its ease of use, effectiveness in managing campaigns and customer journeys, and the exceptional support provided by the team. Mergn is described as a game-changer for CRM, customer experience, and long-term retention strategies, with users recommending it for brands looking to strengthen customer relationships and improve overall revenue.

Highlights

Positive impact on customer retention and repeat purchases
Ease of use and effectiveness in managing campaigns
Exceptional support from the team
Game-changer for CRM and customer experience
Recommendation for brands to strengthen customer relationships

Rating Breakdown

  • 5
    100% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (15)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 20, 2026

Mergn is an excellent tool to for retaining customers. Its very user friendly and easy to manage once you get the hang of it. It brings different marketing tools under one platform, easy to run and track results.

Store

COLISH

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Mergn has become a cornerstone of our customer retention efforts, delivering tangible results and enhancing our overall strategy. Its automated flows enable us to engage customers seamlessly, driving repeat purchases and strengthening relationships. We're impressed with Mergn's reliability and effectiveness, making it an ideal solution for brands focused on long-term growth.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Mergn has been a great addition to Birdsoles. The funnels and WhatsApp marketing flows have helped us stay connected with customers and increase repeat sales. It’s simple to use, well integrated with Shopify, and has made retention marketing much more structured and effective.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Mergn has significantly improved how we engage with our customers. The integration is seamless, and the ability to use customer and order data for personalized email and WhatsApp campaigns has made our marketing more effective and efficient. It’s simple to use, powerful, and has helped us drive better engagement and retention.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

We’ve recently started working with Mergn, and the results so far have been genuinely impressive. Our retention strategy is shaping up well, and we’ve already seen a noticeable lift in customer engagement. The insights have helped us better understand our customer journeys and refine how we approach campaigns. It’s exciting to see the impact so early on, and we’re really looking forward to how this journey unfolds with the Mergn team.

Store

Manto

Using app

3 months

Total reviews

5

Average rating

4.8

All reviews

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