Rating
5.0
feedback
9
chart
#4,070
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
67%
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More than a year
11%
Reviews Summary
Mergn is highly praised for its powerful and easy-to-use platform that enhances brand-customer connections effectively. Users appreciate the well-designed features that facilitate engagement and retention, enabling personalized and impactful communication. The Mergn team receives special recognition for their continuous support, responsiveness, cooperation, and guidance, which significantly contribute to the positive user experience. The app is recommended for businesses aiming to strengthen customer relationships. Users also highlight its effectiveness in customer retention and fostering long-term relationships.
Highlights
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All reviews
Feb. 2, 2026
We’ve been working with Mergn for our campaigns and automated customer journeys, and the experience has been great. The team is highly knowledgeable and truly knows what they’re doing, especially Nauman Sikander Mirza, whose support has been exceptional. Their platform has helped us improve customer retention, which has directly impacted our revenue in a positive way.
Feb. 2, 2026
We’ve been working with Mergn for our campaigns and automated customer journeys, and the experience has been great. The team is highly knowledgeable and truly knows what they’re doing, especially Nauman Sikander Mirza, whose support has been exceptional. Their platform has helped us improve customer retention, which has directly impacted our revenue in a positive way.
Jan. 23, 2026
We’ve been using Mergn for a while now. And the positives are noteworthy. We use it to track campaigns, consumer journeys, and KPIs, and it’s been a game-changer for customer retention and retargeting. The platform’s insights let us constantly optimize our initiatives, ensuring exceptional engagement. Beyond the tool itself, the support team is outstanding, always available, quick, and professional. Highly recommend Mergn for any team looking to level up their CRM and customer experience!
Jan. 23, 2026
We use Mergn for our e-commerce store, Fadano, and it’s been working really well for us. The software is easy to use and helps us manage customers, orders, and follow-ups without any hassle. It’s made our day-to-day operations more organized and saves us a lot of time. Everything feels smooth and straightforward, which is exactly what we need. Overall, Mergn has been a great fit for our store and we’re very happy with it.
Jan. 23, 2026
We’ve had a good experience using Mergn for customer engagement and retention at Oneskin. The platform is easy to use and helps us stay connected with customers beyond the purchase. A solid tool for Shopify brands focused on long-term retention.
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