SLOT Scheduling Booking App
The reviews are overwhelmingly positive, with most users praising the app’s core scheduling functionality, ease of use, and especially the quality of customer support. Many merchants say the app fits their business needs well, integrates nicely with their Shopify store, and can be customized to match their theme or specific booking workflow. Support is repeatedly described as fast, patient, knowledgeable, and proactive, with several reviewers naming individual team members who helped them resolve setup issues, bugs, or custom requests quickly. A number of reviews also mention that the app helped them launch smoothly, improved booking efficiency, or even contributed to new sales. The main negatives are centered on reliability and setup friction. A few reviewers reported technical issues such as calendars disappearing, the app not loading, updates breaking functionality, or support being slow or unavailable at critical times. Some users also found installation and customization difficult without help, saying the app can be less user-friendly for non-technical merchants and may require support to implement properly. Overall, though, the positive experiences with support and the app’s usefulness far outweigh the complaints, and even some critical reviews note that issues were eventually resolved.
SLOT is perfect for our need. We offer a 45' free appointments for communion dresses in our small boutique. The app embeds very well within our store, it's easy to customise and tweak with small CSS knowledge too and the most important part is that support is excellent. They have a AI agent that solves most basic queries but when need to talk to a human there is always one available. They solve 2 enhancements/bugs? we needed within 30'. Really impressed by their service.
Thank you so much for the amazing feedback! We’re really glad SLOT works perfectly for your boutique, and we truly appreciate your kind words about our support. 😊
The chat support is always so helpful with fixing the issues on the site!
Thank you for your kind words! We're thrilled to hear that our chat support team could help resolve your issues quickly.
I have had some major issues like the calendar randomly disappearing. However the help is quick and they helped resolve the issue quickly. I was able to fix it myself with their assistance in about 5 minutes.
Hi there, thank you for your review and for highlighting our support team's responsiveness! We’re glad we could help you get everything back on track so quickly. Our team is constantly working to ensure a smooth experience, and we appreciate your patience. Please don't hesitate to reach out if you need anything else
Sehr guter Service. App zwar noch nicht im Einsatz, aber für unseren Einsatz genau das richtige!
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass die App gut zu Ihrem Anwendungsfall passt. Wenn Sie beim Einrichten Unterstützung benötigen oder Fragen auftauchen, steht unser Team jederzeit gerne zur Verfügung. Viel Erfolg mit Ihrem Einsatz der App!
Assistance was thorough and effective!
Thank you so much for your kind words! If you ever need anything else, our team is always here to help 🙂
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