Facebook Marketing Message BBG for Shopify

Facebook Marketing Message BBG

Marketing messages - Send Facebook &Instagram bulk messages

Rating

4.4

feedback

9

Reviews

chart

#2,416

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    44%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for the BBG Instagram/Facebook Messages app are overwhelmingly positive, with users praising the easy setup process, user-friendly interface, and the ability to collect Facebook/Messenger subscribers for automated messaging campaigns. Customers appreciate the direct messaging feature that ensures their messages go straight to shoppers' inboxes. The support team behind the app is also highly commended for their quick responses and detailed assistance. However, there is a negative review mentioning difficulties in setting up campaigns and questioning the app's compatibility with Shopify. Overall, the app is recommended for its effectiveness in engaging with customers and recovering abandoned carts.

Highlights

Easy setup process and user-friendly interface
Direct messaging to shoppers' inboxes
Positive customer support experience
Compatibility concerns with Shopify
Effectiveness in engaging with customers and recovering abandoned carts

Rating Breakdown

  • 5
    89% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 23, 2024

So far I loved the setup, it was incredibly easy to do and I had a little hiccup getting the opt in banner but the help I received cleared that up ASAP

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

May 19, 2024

It is incredible. BBG Instagram/Facebook Messages app makes it easy to collect Facebook/Messenger subscribers and run automated messaging campaigns such as abandoned checkout recovery, back in stock alert, price change alert. It also allows you to send bulk messages. It must be mentioned that all campaign messages will go direct into the shoppers' Facebook inbox and Messenger inbox and allows our products stay on the user's phone forever, it is absolutely a game-changer for your business. The support team behind the app has been also very helpful to us, they always repond to our emails within 20 minutes with detailed information and instructions, we are really happy with the app, so you will be, highly recommended!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear merchant, thank you very much for your support. Your feedback means a lot to us, it gives us the confident to fight every hardness and bring the best quality app to our clients. Thanks!

5 / 5 Share

May 18, 2024

The setup process was smooth. User-friendly interface. Everything is well designed. We recommend this app.

Using app

8 days

Total reviews

2

Average rating

5.0

1 / 5 Share

May 14, 2024

Says built for Shopify, definitely not. Useless, you go to setup a campaign and it says failed. Couldn't even tell if the widget was working. Bad Experience App needs a lot of work.

Using app

About 2 hours

Total reviews

3

Average rating

2.3

Developer Reply

Dear merchant, we are truly sorry for your bad experience with our app. We have exchanged a couple of emails to explain how our app works. The interface of our app is very user-friendly designed, and the setup is simple, only takes no more than 2 minutes. Thanks for your continual supports and we wish your business goes very well.

5 / 5 Share

May 7, 2024

A best alternative to webpush. So for so go. Recommended!

Using app

2 days

Total reviews

5

Average rating

5.0

All reviews

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