Rating
1.0
feedback
2
chart
#10,628
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
50%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app highlight major issues with customer support and functionality. Users have reported difficulties in getting a response from the support team even after multiple attempts. The app itself has been described as buggy, with problems such as incorrect color hex codes and strange visual effects on the website. The high price of $99 per month is deemed unjustified given the poor service and performance of the app. Overall, merchants have expressed frustration and disappointment with their experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 15, 2025
It's been months since I installed this app and had a meeting with 3 of the designers. I was messaging every week for a month and still no answer. And like the review above, it puts big ball on your face for the foundation unless you use the slider and you can only see it from desktop. The app screen rolls on your page and the color hex codes you put in do not work even on an image upload. The app is buggy and support is non-existent after you first install it. Plus, $99 /mo is not worth this kind of service or the app itself. Don't waste your time.
Jan. 6, 2025
I installed this app for a couple of days and reached out to customer service twice with no response. The app did not perform well at all. I applied it to the foundation section and it made a weird round mask on the faces. I was testing the free version with the intention of upgrading to the $99 version but since I go not response I uninstalled it.
Thank you for writing in and sorry to hear about your experience. We have dropped you an email on the id mentioned on your website. We'd like to get on a call to understand and resolve the issue.
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