MetaTrack ‑ PayPal Track Sync for Shopify

MetaTrack ‑ PayPal Track Sync

PayPal tracking sync

Rating

3.7

feedback

16

Reviews

chart

#5,036

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    6%
  • Less than a month
    12%
  • Less than a year
    38%
  • More than a year
    31%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, many users praise the app for its effectiveness in synchronizing Shopify order trackings to PayPal, saving them time and effort. Users appreciate the simplicity of the app and how it automates the process seamlessly. The pricing is also mentioned as a positive aspect, with users finding it reasonable and straightforward compared to other similar apps. Additionally, the app's customer service is highlighted in some reviews, with users mentioning quick responses and issue resolutions. On the negative side, some users report issues with the app not working properly, especially with PayPal Business accounts. There are complaints about the app failing to sync data, showing error messages, and difficulties in connecting to PayPal accounts. Lack of contact information for support is also mentioned as a drawback by some users, leading to frustration and lower ratings. Overall, while the app has received praise for its functionality and ease of use, there are areas that need improvement to ensure a smoother user experience for all.

Highlights

Effective synchronization of Shopify order trackings to PayPal
Mixed feedback with positive and negative aspects
Pricing and simplicity praised by users
Issues with app functionality, especially with PayPal Business accounts
Lack of contact information for support

Rating Breakdown

  • 5
    75% (12 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (1 ratings)
  • 1
    12% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 28, 2023

The app isn't adding tracking numbers to orders from 60 days ago. I contacted the app but haven't received a response. It did add tracking numbers to new orders though.

Using app

--

Total reviews

11

Average rating

4.5

5 / 5 Share

Jan. 24, 2023

Works great! Pricing is super simple too, especially compared to others. We've had this app installed since for about 6 months now and haven't had a single problem with it. I've mostly forgotten about it it runs so well.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Works great! After PayPal started holding my money because my business was "growing to fast" I looked for a Shopify app which would automatically sync tracking numbers between Shopify and PayPal. There's a few out there but this one is the best value for money that I found and it was simple to connect. It took a short while to sync the previous orders. I wasn't sure if it was working at all to start with but I came back a bit later and it had synced everything (for free!). Thank you!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 15, 2021

Does not work for me. Always shows "Fail to get data". Apparently does not work (well? at all?) with PayPal Buisness accounts.

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review, it would be glad if you could reach our support to provide more info to resolve the issue

5 / 5 Share

June 3, 2021

This app save me a lot of time for synchronizing shopify order trackings to PayPal. Life saver!!! Highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

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