Beatie Lane Beauty review for Meteor Mega Menu & Navigation

1 / 5

April 17, 2026

Unfortunately, I am not satisfied with the technical support. I was treated like someone who was bothering them rather than a customer needing assistance. Instead of receiving real help, I was told to speak with AI regarding Meteor Mega Menu. I expected professional service, understanding of the issue, and a practical solution. It was a very disappointing experience. It is also difficult to speak of professionalism when their emails end up in the spam folder.

Using app

About 16 hours

Total reviews

2

Average rating

3.0

Developer Reply

Sorry to hear that your experience with our automated assistant was not ideal. Unfortunately your initial message was sent outside of our business hours (2AM PT). Our US-based support team followed up as soon as we were back in the office this morning and are awaiting your response 🫡 We understand that working across different time zones can be frustrating when you need timely support, and we’re sorry we weren’t able to assist you outside of our business hours. We appreciate you taking the time to share your experience with us.

Meteor Mega Menu & Navigation for Shopify
Meteor Mega Menu & Navigation
4.7 star
272 reviews

Create modern dropdown menus for mobile and desktop

Developer
Shopify App Store