Rating

4.6

feedback

30

Reviews

chart

#3,876

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    0%
  • Less than a month
    23%
  • Less than a year
    63%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality, speed, and customer support. Many users highlighted the ease of customization and the helpfulness of the support team, especially mentioning specific team members like Julia and Andrew. The app's ability to handle large item files, provide detailed statistics, and improve user experience were also commended. However, there were a few negative reviews mentioning initial setup issues, such as incorrect currency display and lack of live chat support. Despite these minor drawbacks, the majority of users highly recommend the app for its effectiveness and the value it brings to their online stores.

Highlights

Functionality, speed, and customization
Positive customer support experiences
Ease of handling large item files and providing detailed statistics
Initial setup issues like incorrect currency display and lack of live chat support
High recommendation from users

Rating Breakdown

  • 5
    93% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    7% (2 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 3, 2024

The app has a lot of functionalities that are supper useful! We are excited to fully launch it on our store and the support has been a great help in helping us get there. 10/10 would recommend

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

By far, the best search and filter app. It's crazy fast and I have used half a dozen search and filter apps in the store until I settled for this one. The support is terrific and very quick to respond. They helped us customise the app as per our requirement. Highly recommend them.

Using app

About 1 month

Total reviews

5

Average rating

5.0

2 / 5 Share

Sept. 3, 2024

Looked absolutely awful our of the box and nothing like the demo store. Basic errors like showing prices in $ despite the store using GBP. Did not pick up on any of the branding colours. And worse of all was the customer service as there is no live chat. Just email tickets back and forth. Uninstalled the app and it totally screwed up the formatting of my collection headers.

Using app

24 minutes

Total reviews

19

Average rating

3.2

Developer Reply

We are sorry that your first impression of the app was not good. If your store used the Symmetry theme, the app would look identical to our demo. We wish we had time to explain this before you uninstalled so quickly.

5 / 5 Share

June 4, 2024

I definitely recommend this app. We have a very large item file and it effectively handles our side filters on our Shopify Collections pages. There are a lot of features available for filtering and search. The support team is wonderful, especially Julia. We have had some questions and they have been great to answer those.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

Filters work well. Support is second to none. If you're looking for a filter solution definitely give this app a go.

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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