All reviews

Rating Breakdown

  • 5
    93% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    7% (2 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 3, 2024

The app has a lot of functionalities that are supper useful! We are excited to fully launch it on our store and the support has been a great help in helping us get there. 10/10 would recommend

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

By far, the best search and filter app. It's crazy fast and I have used half a dozen search and filter apps in the store until I settled for this one. The support is terrific and very quick to respond. They helped us customise the app as per our requirement. Highly recommend them.

Using app

About 1 month

Total reviews

5

Average rating

5.0

2 / 5 Share

Sept. 3, 2024

Looked absolutely awful our of the box and nothing like the demo store. Basic errors like showing prices in $ despite the store using GBP. Did not pick up on any of the branding colours. And worse of all was the customer service as there is no live chat. Just email tickets back and forth. Uninstalled the app and it totally screwed up the formatting of my collection headers.

Using app

24 minutes

Total reviews

19

Average rating

3.2

Developer Reply

We are sorry that your first impression of the app was not good. If your store used the Symmetry theme, the app would look identical to our demo. We wish we had time to explain this before you uninstalled so quickly.

5 / 5 Share

June 4, 2024

I definitely recommend this app. We have a very large item file and it effectively handles our side filters on our Shopify Collections pages. There are a lot of features available for filtering and search. The support team is wonderful, especially Julia. We have had some questions and they have been great to answer those.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2024

Filters work well. Support is second to none. If you're looking for a filter solution definitely give this app a go.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Great experience implementing this to our store. The customer service individuals were always extremely helpful and replied in a timely manner. Thank you Julia and Barb, you were both awesome and cleared up every question I had! This app gives our store the new look that we want and adds great functionality for our customers. I would highly recommend this app.

Using app

18 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 11, 2023

The app already worked well out of the box, with a clean basic design and not too many compatibility problems with my theme, but there were quite some things that needed to be adjusted. Luckily the support is probably the best I've ever encountered after trying many filter apps, and they managed to fulfill every request I had very fast with clear, to the point communication. For example, I wanted the filter button to be sticky on the mobile version of the store, and they made it for my without extra charge. Now the filters display smoothly and clearly on my website, greatly improving user friendliness, while giving me detailed statistics about what my visitors are lookign for. THE APP AND SUPPORT IS AMAZING, TRY IT OUT.

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

March 2, 2023

Very good support, excellent service. They helped me by making a custom carousel inside their app. It's perfect for us. Excellent. Thank you so much!!!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

We've tried most Shopify search apps and this is hands down the best app at the best value you will get. We run a store with about 6000 products and this app is much easier to configure, its indexing and search results display insanely fast and the support is amazing. Mezereon have been super patient with our requirements and have been helping us tweak the search results, the different ways of filtering, as well as the recommendation engines. We're constantly finding new ways to use on this app, it's flexible and the possibilities are endless. After years of dealing with complains from customers that they are unable to find product on our website, we finally have a search engine that works properly. Highly recommended.

Using app

About 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 2, 2022

This is a powerful app and the customer service was great. My previous theme was set up to use tags to filter with an "_" (i.e., size_8x10, size_11x14) and they helped me quickly integrate so I didn't have to revise thousands of items.

Using app

6 months

Total reviews

8

Average rating

4.1

5 / 5 Share

Oct. 25, 2022

App fastastica, molto ben organizzata e l'assistenza è sempre disponibile per aiutarti a raggiungere il miglior risultato

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

This Search & Filter app is very good. Mezereon kindly installed it on our 3rd party theme - we were so impressed with the team, we had some customisations done (which we paid for). The app itself is excellent - we have come across some user issues but the support team have always replied fast to solve our query. For example, we might sometimes forget how to do something and a quick email to Mezereon helps us solve the problem. The speed of the search suggestions and collection/search pages is lightning fast. You can adjust search results based on your preference, boost or demote products and so on. We have only scratched the surface with the curation lists, filters, synonyms and so on. Our team are looking at how we can better utilise the features to improve our user experience & customer expectations. Overall it's miles better than the default search from Shopify and specifically was a right fit compared to all the search engines we tried (we tried mostly ALL of them!).

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Great system, quite difficult to set up and not easy to use. but the results are 100% worth the effort. Will continue to use this app ongoing.

Using app

3 months

Total reviews

14

Average rating

4.8

5 / 5 Share

Aug. 31, 2022

Buen apoyo, soporte bueno de parte de soporte de la aplicación, recomiendo la app, en toda su totalidad

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

We used this app to add custom filters to our product category pages. The app is very user friendly and we had great customer service from Julia to help us with customisations.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

Easy to use, the support is helpful! It can categorize the website's products automatically. Recommend this app :)

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 28, 2022

Great app with an even better team behind it! The devs were extremely responsive and helpful when it came to adapting their app to our website's specific needs. After trying other apps and interacting with their respective dev teams, I can securely say that Mezereon takes the cake.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Fantastic app and the support provided is always quick, easy and gets fixed. We are that pleased that we will be using this app on another website of ours.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Like other reviewers, we also tested all of the "Filter and Search" apps on Shopify. A lot of them were reasonable but our team decided the Mezereon solution - out of the box was better suited for us with all the functionality. However, after we installed it, Mezereon went a step further to integrate it into our theme flawlessly. We were so impressed that we commissioned further modifications to the look and feel of search/collection results & they delivered to a high standard. The support is also great - since we are still getting used to Shopify, Mezereon will answer all questions with great detail and explain how everything works - they even demonstrated some examples after we said "how do we do X Y Z". Overall a very good product and excellent customer support. I would highly recommend this solution over others.

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

We have tested almost every single "Filter & Search" app that we could possibly test and none have been better than Mezeron. It's the first app we've found that not only meets our needs of filtering by location and true real-time sync so products go live when scheduled with zero delay, but exceeds our expectations with fine details we hadn't even thought of and in-depth analytics. The customer service has been absolutely superb. Andrew and his team worked with us to completely customize the app for our third party theme, answered every question, and resolved every ticket we came up with no matter how small the detail was. And all of this was when we were still on the free trial! We've been using Mezeron for a few months now and we've received dozens upon dozens of customer compliments about how great our new filter is. We can't recommend Mezeron enough! It's absolutely worth the price.

Using app

3 months

Total reviews

3

Average rating

5.0