MicroCommerce AI ShopAssistant
Turn browsing into buying with instant AI product answers.
Rating
5.0
feedback
7
chart
#1,892
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
71%
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Less than a year
14%
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More than a year
0%
Reviews Summary
The reviews for the Microcommerce.AI app are overwhelmingly positive, with all reviewers giving it a 5-star rating. Users appreciate the empathetic and thorough onboarding process provided by the team, the solid and customizable tech that maintains brand consistency, and the valuable insights gained about customer motivations. The app's AI capabilities are praised for bringing out the human nature in customers and improving engagement, conversions, and customer care. Additionally, the chatbot feature with the 'add to cart' functionality is highlighted as a game-changer that eases the shopping experience and reduces the workload on customer support teams. Overall, the app is highly recommended for ecommerce stores.
Highlights
Review RSS Feed
All reviews
Jan. 27, 2026
As a boutique candle store, our biggest challenge has always been the inability for our customers to experience our fragrances digitally. Partnering with microcommerce.ai has been a game changer. Renaming our AI assistant to our "Scent Concierge" is truly the next best thing to being in-store. It guides our customers through our scent profiles with remarkable accuracy. Beyond the customer experience, the back end analytics are invaluable. The tool groups inquires into clear categories, allowing us to identify trending scent demands and area for improvement. It has moved the needle from guessing what our customers want to knowing exactly what they need. An excellent product that I highly recommend.
Jan. 21, 2026
This app has been a game changer for product discovery and user experience on our site. In the past, we've tried other tools that couldn't account for our large and complex product catalog, but MicroCommerce has been very impressive in it's ability to surface excellent recommendations and product information. The support team has been so helpful in onboarding and continued support, cannot recommend it enough!
Nov. 18, 2025
The team gave us an empathetic and thorough onboarding. The tech is solid and personalizable so that the look and feel is still on brand. Best is the insights, learning more and more about our customers motivations. It's AI but it's bringing out the human nature in our customers. Highly recommend.
Nov. 13, 2025
We have been using the Microcommerce.AI shopping assistant for the past few months and it is helping guide customers to the right products when they are searching the site. The system takes advantage of all the product information, FAQ's and content you provide to generate relevant conversations that are genuinely helpful to a customer looking to learn more about your products. Reviewing the conversational data is helping us figure out what additional information we need to provide on the website to answer customer questions before they are escalated to the customer service. Microcommerce is always adding new features to the app that are helpful from the ability to add to the shopping cart from the conversation window to a set of helpful reports to review both positive and negative conversations so you know what is working and what you need to work on. I highly recommend using this app for any ecommerce store.
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