Muzaara Bing Shopping Feed for Shopify

Muzaara Bing Shopping Feed

Microsoft Shopping Ads - Create Bing Shopping Ads On Shopify

Developer

Rating

2.6

feedback

16

Reviews

chart

#3,681

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    44%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. One common positive theme is the excellent customer service provided by the app developers, who are responsive, helpful, and patient in assisting users with any issues they encounter. Users appreciate the support they receive during setup and troubleshooting, especially when facing technical challenges on platforms like Microsoft Merchant Center. Another positive aspect highlighted in the reviews is the app's functionality in syncing products with platforms like Bing Merchant Center, making it easy for users to manage their feeds efficiently. On the other hand, negative themes in the reviews include issues with the app not working as expected, lack of support for technical problems, and difficulties in connecting to ad accounts. Some users expressed frustration with the app getting stuck during setup or encountering errors that prevented them from utilizing its features effectively. Overall, while the app has received praise for its customer service and functionality, there are areas where improvements are needed to address technical issues and provide better support to users.

Highlights

Excellent customer service and support
Functionality in syncing products with platforms
Technical issues and lack of support

Rating Breakdown

  • 5
    62% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (1 ratings)
  • 1
    31% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 5, 2024

I choose this App because I wanted to import a GoogleSHOPPINGAd (not a "normal" one) to my new Bing Merchant Center. It didn't work. I tried the support chat, left my e-mail-address and got an answer. Meanwhile I have send a screenshot with further information about my concern, but I have no response. Although this app is free - if it doesn't work, it's not worth it, sorry

Using app

--

Total reviews

5

Average rating

4.2

1 / 5 Share

Sept. 7, 2023

Not working and of course since is free with no support ...I chose another APP instead. Since May till Sept the feed wasn't populating the Merchant..maybe I am not technical but should be automatically processed

Using app

4 months

Total reviews

14

Average rating

4.1

Developer Reply

Hi Sorry to hear this, we don’t have a record of your support request, please contact us at hello@muzaara.com and we will be happy to help Thanks again for your review and feedback

5 / 5 Share

Aug. 28, 2023

The customer service provided was highly responsive and helpful. Although we encountered a bug on Microsoft's end while setting it up, Muzaara assisted us throughout our journey and answered all our queries.

Using app

5 months

Total reviews

6

Average rating

4.7

1 / 5 Share

June 13, 2023

Not working! and there's no support as well! You can't sync your products. It is keep saying Sync but.... Waste of time.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi Sorry to hear you are having issues I have checked our support system and can’t find any details of your support request Please send some details to hello@muzaara.com and we will be happy to help you get up and running with Microsoft ads Thanks

5 / 5 Share

April 6, 2023

Their amazing customer service helped us with the installation process and our products are now syncing with the Microsoft Merchant Center.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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