Muzaara Bing Shopping Feed for Shopify

Muzaara Bing Shopping Feed

Microsoft Shopping Ads - Create Bing Shopping Ads On Shopify

Developer

Rating

2.8

feedback

16

Reviews

chart

#3,506

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    25%
  • Less than a day
    0%
  • Less than a month
    6%
  • Less than a year
    44%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users praised the customer service provided by the app developers, mentioning that they were responsive, helpful, and patient in assisting with any issues or queries. Users also appreciated the ease of use of the app and its effectiveness in syncing products with platforms like Microsoft Merchant Center and Bing Ads. However, on the negative side, several users reported issues with the app not working properly, lack of support, and difficulties in syncing products. Some users also mentioned frustration with technical issues and errors during setup.

Highlights

Positive customer service and support
Ease of use and effectiveness in syncing products
Technical issues and errors during setup
App not working properly
Lack of support

Rating Breakdown

  • 5
    62% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    6% (1 ratings)
  • 1
    31% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 5, 2024

I choose this App because I wanted to import a GoogleSHOPPINGAd (not a "normal" one) to my new Bing Merchant Center. It didn't work. I tried the support chat, left my e-mail-address and got an answer. Meanwhile I have send a screenshot with further information about my concern, but I have no response. Although this app is free - if it doesn't work, it's not worth it, sorry

Using app

--

Total reviews

5

Average rating

4.2

1 / 5 Share

Sept. 7, 2023

Not working and of course since is free with no support ...I chose another APP instead. Since May till Sept the feed wasn't populating the Merchant..maybe I am not technical but should be automatically processed

Using app

4 months

Total reviews

14

Average rating

4.1

Developer Reply

Hi Sorry to hear this, we don’t have a record of your support request, please contact us at hello@muzaara.com and we will be happy to help Thanks again for your review and feedback

5 / 5 Share

Aug. 28, 2023

The customer service provided was highly responsive and helpful. Although we encountered a bug on Microsoft's end while setting it up, Muzaara assisted us throughout our journey and answered all our queries.

Using app

5 months

Total reviews

6

Average rating

4.7

1 / 5 Share

June 13, 2023

Not working! and there's no support as well! You can't sync your products. It is keep saying Sync but.... Waste of time.

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi Sorry to hear you are having issues I have checked our support system and can’t find any details of your support request Please send some details to hello@muzaara.com and we will be happy to help you get up and running with Microsoft ads Thanks

5 / 5 Share

April 6, 2023

Their amazing customer service helped us with the installation process and our products are now syncing with the Microsoft Merchant Center.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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