Ohdita review for Microsoft Clarity: AI Insights

Aug. 26, 2025

I don't recommend adding this app to your store - it's buggy, full of errors and don't have many options you get in the browser version - like you can't add team members, can not connect Google Analytics or Google Ads account. So, if you have never used the browser version, you wouldn't even know that all other options exist. I installed this app following their instructions on how to connect my Shopify store, but it still created it as a new project. I tried to reach out to their support via the app, but no one got back to me. I then reached out to them through their support email address, and they haven't been helpful as well - they leave most of the questions unanswered and they also do not know how their app works on Shopify's end. I thought I would switch to the app within Shopify so that I don't have to reinstall google tag manager's tag or Clarity's snippet every time I update my Theme, because the tags get removed with every update. But now I see it was a big mistake, and I should have stayed with the initial set up. Now I will lose a month of all the latest collected data.