Tropical Glass review for Microsoft Clarity: AI Insights
1 / 5
June 6, 2026
Very frustrating setup experience. I tried to install and connect Microsoft Clarity with my Shopify store, but the system would not let me log in or properly link my account. I received an error saying that the email address linked to the Clarity project could not be retrieved. This is especially disappointing because I wanted to use Clarity for analytics and customer behaviour insights, but I could not even complete the basic setup. The login/account linking process is confusing and does not work properly for business users. At this stage, I cannot recommend it until Microsoft makes the Shopify connection and login process much easier and more reliable.
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