Store Migrate & Order Import
The reviews for the Migratly app are overwhelmingly positive, with users praising the smooth and efficient migration process. Customers highlighted the seamless transfer of products, orders, and customer data without any errors. The support team, particularly individuals like Umer, Malik, Sophie, and Rehan, received high praise for their responsiveness and assistance throughout the migration process. Users appreciated the simplicity of the setup, the reliability of the app, and the time-saving benefits it provided. However, there were a few negative aspects mentioned, such as issues with additional tax on products during migration and accidental refund emails sent to customers, causing confusion and concern.
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Thank you for your review. We genuinely care about every customer's experience, and we'd appreciate the opportunity to understand what concerns you may have had. We couldn't find any support request from your end, and our team is available 24/7 to assist with anything you need. Please don't hesitate to reach out — we're confident we can help resolve any questions you have.
we had an amazing experience we had a very big data around 300k orders and more complicated things to be transferred and the team helped us a lot.
Oma tuontitiedostoni ei ollut aivan oikeassa muodossa tuotteiden tuomiseksi kauppaan, mutta Umer asiakastuesta pelasti tilanteen nopeasti ja ammattitaitoisesti. Asiakastuki muokkasi CSV-tiedostoni oikeaan muotoon ja hoiti siirronkin puolestani. Eli täydellistä palvelua!
App migration process was very smooth and easy. Unfortunately, they imported our orders with additional tax on my products. I reached out to support for help - they responded in a timely manner. However, another issue occurred when their products team sent test emails to affected customer orders saying that their orders had been refunded by accident. Customers complained to us that they had been scammed and were worried about their order.
Migratly made our store migration to Shopify quick and stress-free. Products, orders, and customers transferred smoothly without any errors.
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