JustYourThing review for MIIUT ‑ Dropshipping Oberlo
The customer service was alright at first though I haven't received much information in regards to my orders. Which are nearing a month old now. One of which claims to have been shipped but can't be found on the tracking page. Should my orders arrive within the 15 days that it told me I will re-visit this review and change it. As it stands I'm not overly pleased with the lack of information available to me. Like I say the customer service isn't bad at all, they replied quickly but at the end of the day I shouldn't have to contact customer service. Especially when it's regarding delivery times which is the whole point of this app. You guys need to provide as much information on everything as you can. It's good that you have decent staff and the app itself is easy enough to use. So for now you get 3 out of 5, as I say should my orders arrive within the 15 day period then I will change this to a 4 or 5 which ever is more appropriate. So what needs to be done? More information regarding delivery times and tracking information is sorely needed. Settings need to be updated to allow customers to chose their own currency (as it stands I cannot find the option for this. If I'm wrong I will change this.) I really want this app to be what I expect from an app and I think I speak for near enough all dropshippers when I say the most important thing you can do is provided us with a way to ensure our customers receive their packages as fast as possible. That is the most challenging part (in my opinion) of dropshipping. Customers will 9 out of 10 times use Amazon as the delivery times can't be beaten. I know you guys don't physically send the products but perhaps there is a way you can help us shorten the times it takes to arrive. Anyway I know this was a bit of a rant but the lack of information in this area is really starting to bug me. My final notes to any one thinking of using this app would be to test an order first before adding any more from this app to your site. And don't spend much because you may never see it again. And MIIUT you guys really need to sort yourselves out because right now you seem to me to be a scam and if my orders aren't delivered in the next 2 weeks (Which is more than long enough) I will be reporting you to trading standards. Thanks (Edit) Actually I'm afraid non of my packages have arrived though one was classed as fulfilled anyway for some reason. The tracking updates stopped last month and one of the packages has still not left China which is completely ridiculous.
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