Milkyway ‑ Delivery + Returns for Shopify

Milkyway ‑ Delivery + Returns

Local Delivery & Returns Free App | Try Before You...

Rating

5.0

feedback

7

Reviews

chart

#4,442

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    57%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

The Milkyway - Delivery + Returns service app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its quick and responsive chat support, affordable pricing, fast delivery times, user-friendly platform, and efficient service. The app has been described as a flawless experience for local deliveries, with drivers ensuring packages are delivered promptly and accurately. Customers appreciate the app's ability to implement suggested features quickly and its overall ease of use. The app is highly recommended for those in need of reliable, fast, and cost-efficient delivery services, particularly for local deliveries in the LA area.

Highlights

Positive reviews highlight quick and responsive chat support, affordable pricing, and fast delivery times
Users appreciate the user-friendly platform and efficient service
Customers praise the app for its flawless experience in local deliveries
The app's ability to implement suggested features quickly is a standout feature
Highly recommended for reliable, fast, and cost-efficient delivery services

Rating Breakdown

  • 5
    100% (7 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 1, 2024

We have recently using Milkyway - Delivery + Returns service and couldn't be happier about it. The chat support is always quick and super responsive, they can arrange a delivery even on the weekend and in the shortest time, even for long distances. We send a lot of packages throughout the week and used to use Uber for that purposes, Milkyway is much more affordable, and the service is great! We don't worry about the recipient not coming to the curb to meet the driver like we used to with Uber deliveries, we don't worry about missing the Uber driver wait time for the pick up like we used to with Uber. With Milkyway, it's a flawless experience every time: nice driver pulls over, goes to get the package from us, delivers to the recipient, pulls over, and makes sure they have it, or follow the instructions (take pictures, leave the package at the specified spot etc). Since we've started using Milkyway, we've suggested a few things/features that we'd like to see/use in the app or on the tracking page, they were all implemented within a few days! It's so fast and easy, so every time we have a need for local delivery, Milkyway is the way to go. Thank you for such a great service! We hope for a long-term relationship and help for the Holiday season insanity we expect to strike in the next few weeks.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time and share about your experience. We're thrilled to hear that Milkyway has exceeded your expectations and made your delivery experience smooth and stress-free. Our team works hard to ensure responsive support and seamless service, so it’s rewarding to know that these efforts make a difference, especially for your busy weekly schedule. Your feedback on features is incredibly valuable to us, and we’re excited that the improvements we made have been helpful. We look forward to supporting you through the upcoming holiday season and continuing our partnership for the long haul. Thank you again for choosing Milkyway – we're here to make every local delivery fast, affordable, and seamless!

5 / 5 Share

Sept. 27, 2024

We're thrilled with the service and support provided by this app! We're now offering local delivery for our customers within the LA area and also using it to transport inventory from our warehouse to our retail store. Excited to see our customers continue to adopt local delivery.

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with Milkyway! We're thrilled to hear that One Golden Thread is leveraging our app for both local customer deliveries and inventory transport between local warehouse and retail store. We're here to continue supporting your growth and thanks for choosing Milkyway to be a part of your success!

5 / 5 Share

June 13, 2024

We have recently started to use Milkyway and we couldn't be more satisfied with their service. Their user friendly app platform made the whole process smooth and hassle-free. The delivery arrives to the customer much faster than any other delivery service we used in the past. Their rates are very competitive, offering great value for the level of service provided. Highly recommend Milkyway for anyone in need of reliable, fast and cost-efficient delivery service. Farmon has helped us a lot understand the app and has been helping us every step of the way!! :)

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a fantastic review of Milkyway! We're thrilled to hear that you've had a smooth and hassle-free experience with our user-friendly app platform. It's our mission to provide reliable, efficient, and affordable delivery solutions for businesses like yours. If you have any questions or need assistance, please don't hesitate to reach out. We are always here to help!

5 / 5 Share

Feb. 8, 2024

Milkyway Delivery helps my local store to deliver in LA while being super fast, cost effective, and helping reduce my shipping carbon footprint. It's an epic combo of an easy to use and lightning fast customer service with a killer product that's even free to try. Thank you Milkway!!!

Store

Whatrr

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found Milkyway Delivery cost-effective and eco-friendly. Making the process seamless for our users is always our top priority. If you ever have any questions or need further assistance, please don't hesitate to reach out.

5 / 5 Share

Oct. 13, 2023

This was a very easy app to install and utilise , loved the way We can use it for local deliveries around. Highly Recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that Milkyway Delivery has been a breeze to set up and use for your same-day and next-day deliveries! Delighting local customers is what we strive for, so your positive feedback truly makes our day. We're always happy to help, please don't hesitate to reach out to our friendly support team. Thank you for choosing Milkyway!

All reviews

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