Minnas

Minnas is a Shopify App that helps ecommerce merchants manage customer messages and order context efficiently. It offers a shared Inbox with built-in AI, workflows, and useful order context to streamline customer communication. Users can publish Messenger from the theme editor, draft responses with AI assistance, create workflows for assigning tasks, tagging, prioritizing, and generating AI responses. Additionally, Minnas allows organizing conversations with nested tags, using Guided flows for common questions, and running pre-built Shopify Actions or connecting custom secure Actions.