Vancouver Island in a Box! review for Minta Social Videos Auto Post
July 24, 2024
Make sure to uninstall this app if you aren't using it. I installed this app in November 2023 and haven't opened it since. I noticed that I suddenly started getting costly "usage" charges on my monthly bills in June/July 2024 despite having not opened the app or used it once. Reached out to support and they said they were unable to refund, but also couldn't specify what I was being charged for. *Edit: after getting forwarded to a supervisor the charges were reversed. Sounds like there was a bug that's since been fixed.
Hi F, I'm sorry for any confusion and inconvenience you experienced. To clarify, our support team did indeed process a full refund for all charges during the period in question after your concerns were raised. We strive to provide transparency and are always here to help clarify any charges or issues you may encounter. Thank you for your understanding. Best regards, Jordan Customer Care Supervisor Minta
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