Natural CuteNest review for Minta Social Videos Auto Post
Dec. 18, 2024
I don't understand why this app is so well rated. At first, their application didn't work and it took several days before they fixed the problem and I could talk to someone. I wanted to be reimbursed, but they didn't want to because I had paid for 1 year (big mistake on my part). So I'm stuck with this application that I'm probably going to stop using even if I paid for it for 1 year. There are plenty of mistakes. They put music on automatic posts, which I never allowed. Sometimes there are products that are not even mine on the post-automatic. Yes, we can manage and delete automatic posts if necessary, but it almost takes me longer to deal with their error than to create posts myself.
Hi C&J Thank you for sharing your feedback. We’re truly sorry to hear about the issues you experienced with the auto-post planner and other aspects of the app. Your concerns are valid, and we understand how frustrating this has been for you. We’ve resolved the technical issues you mentioned and are committed to improving our communication and support processes to ensure this doesn’t happen again. We’ve also reached out to you directly to discuss a resolution that addresses your concerns fairly. Your feedback is incredibly important to us, and we genuinely want to make things right. Please feel free to respond to our message so we can work toward a resolution that leaves you with a more positive experience with Minta. Best regards, Jordan Customer Care Supervisor Minta
Social Media AI Promo Video, Product Video Maker & Auto...
Deleted on Shopify: Sept. 1, 2025, 5:39 a.m.