Moln Bedding review for Minta Social Videos Auto Post
July 21, 2025
Charges continue even if unused – be careful! This has been the most unreasonable experience I've had with any Shopify app so far. Even though I wasn’t actively using the app, I was still charged $5 every month. The support team explained that if you don’t want to use the app after the 7-day trial, you must uninstall it from your store. I want to emphasize this clearly: Unless you remove the app from your store, the subscription fee will continue to be charged. Simply removing your payment information inside the app is not enough. I've never encountered such a system with any other app I’ve downloaded from the Shopify App Store. New users should definitely be cautious.
Hi - sorry to hear this. Our Minta app uses Shopify's native billing system, which means charges continue unless the app is uninstalled via your Shopify admin. Removing card info in the app doesn’t stop charges - only uninstalling does, which - while standard practice across all Shopify apps - is explained clearly in our help articles and via support, if you'd reached out. Payment is not made from you to us, it is made to Shopify and then to us - so Shopify see the app is installed and you will be charged according to the plan you are signed up to. That said, I'd like to resolve this for you. Feel free to contact us directly - I'm sending you a message now. Avraham Director of Customer Success Minta
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