Churstine's Boutique review for Minta Video ‑ Auto Post Videos
Aug. 24, 2023
Update: 08/24/2023 I was emailed and informed the app has been under construction and new ownership. My complaints were addressed in email form and compensated. I am working with the app again with no issues as of yet. [prev post: This app Could be great if it consistently worked. My subscription began in May. I reported freezing lags starting in June. The app would crash after 5 mins. I began getting errors it would not connect to platforms. Customer service was friendly and offered credits that I never received for the month the app hadn't worked. In July the app began posting video with products that were not mine. Tag lines with profanity. When I reported it, the CSR said they had no previous reports. I provided screen shots dating back to June. I was then asked for Collaboration Access into my shopify. I gave proper access. Issues have still not been fixed, as of Aug 12. I have Deleted This app. Money wasted.
Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care
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