Moneses Kingdom Star review for Minta Video ‑ Auto Post Videos

1 / 5

July 8, 2022

If I could rate 0 stars I would. I had the worst experience ever with Minta. I only wanted there free 7 day trial. I accidentally forgot to cancel before the 7 day trial was over. It was a complete nightmare trying to explain to Shopify billing that I no longer had Minta yearly subscription and that I cancelled it. It was even harder to get someone to help me from Minta to get my Shopify bill fixed and it's still not even fixed. Shopify billing said it needed approval from Minta to get the bill removed and than Minta says that Shopify is the only one to remove the bill. It's been a nonstop back and forth between them about my bill. My store was going to be frozen because of them both. I ended up feeling like I was forced to pay for a yearly subscription that I didn't even want nor did I even have. I still have the Minta free version and don't have there yearly subscription in there app. I feel completely ripped off and I feel like I have been taken advantage of. I feel like this Minta app will take you for your money don't walk from this app. You need to run and do not I repeat go for there free trial. You don't want to be in a situation that I am in right now worst experience ever I tell you

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, sorry for that. Both as you mentioned, Shopify send minta the money only after 45 days of your payment. Only then we can make the redound. So please be patient and everything will be fixed.

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